Claims Assistant

Shelter Insurance Companies•Franklin, TN

19h

About The Position

Perform general administrative duties for Claims personnel such as keyboarding, filing, record keeping, preparing reports, ordering and inventory of supplies and handling telephone duties. Perform any other related duties necessary to ensure the Unit is functioning efficiently. Also pay bills, update all rosters and emergency contacts, and assign claims. Make payments on claims at the adjuster or management request. Make phone calls to collect data on claims from Medicare, loss payees, mortgagees, medical providers and requests for police or fire reports.

Requirements

Superior administrative office skills: including oral and written communications skills, and proper telephone etiquette.
Must demonstrate knowledge, understanding, and usage of all computer systems.
Above average interpersonal and investigative skills.
Accountability for performing assigned duties accurately and efficiently and in accordance with established company policies and departmental procedures.
Ability to handle sensitive and confidential matters and documents appropriately.
Ability to accept supervision, follow instructions, and work harmoniously with co-workers and management.
Ability to perform essential functions of the job, with or without a reasonable accommodation.

Responsibilities

Perform general administrative duties for Claims personnel such as keyboarding, filing, record keeping, preparing reports, ordering and inventory of supplies and handling telephone duties.
Perform any other related duties necessary to ensure the Unit is functioning efficiently.
Pay bills, update all rosters and emergency contacts, and assign claims.
Make payments on claims at the adjuster or management request.
Make phone calls to collect data on claims from Medicare, loss payees, mortgagees, medical providers and requests for police or fire reports.