Claims Assistant

Shelter Insurance Companies•Henderson, NV

21h•Onsite

About The Position

Shelter Insurance is seeking a Claims Assistant to perform general administrative duties for Claims personnel in a branch office. This role involves keyboarding, filing, record keeping, preparing reports, managing supplies, handling telephone duties, and serving as the office receptionist. The Claims Assistant will also be responsible for paying branch bills, updating rosters and emergency contacts, assigning claims, and making payments on claims as requested. Additionally, the position requires making phone calls to collect data from various entities such as Medicare, loss payees, mortgagees, medical providers, and requesting police or fire reports. The company emphasizes its commitment to employees, offering competitive benefits and fostering an inclusive, family-oriented culture.

Requirements

Proficient at operating all regular office equipment, including but not limited to calculators, copiers, fax machines, computers, printers, and telephone systems.
Accountable for performing assigned duties accurately and efficiently and in accordance with established company policies and departmental procedures.
Responsible for handling sensitive and confidential matters and documents appropriately.
Ability to keep a steady work schedule with regular, predictable attendance to ensure steady work flow and minimal disruption to department schedules and deadlines.
Proficient at performing administrative functions.
Good communication skills including effective telephone etiquette.
Ability to accept supervision, follow instructions, and work harmoniously with co-workers and management.
Ability to perform essential functions of the job, with or without a reasonable accommodation.

Responsibilities

Perform general administrative duties for Claims personnel such as keyboarding, filing, record keeping, preparing reports, ordering and inventory of supplies, handling telephone duties, and serving as the office receptionist in a branch.
Perform any other related duties necessary to ensure the Branch or Unit is functioning efficiently.
Pay branch bills.
Update all rosters and emergency contacts.
Assign claims.
Make payments on claims at the adjuster or management request.
Make phone calls to collect data on claims from Medicare, loss payees, mortgagees, medical providers and requests for police or fire reports.