Claims Analyst I

AIT Worldwide Logistics, Inc.•Itasca, IL

68d•$20 - $28

About The Position

The Cargo Claims Analyst is responsible for processing freight claims. This position requires a thorough understanding of the company terms, insurance policies, customer contracts, and the legal landscape of the logistics industry.

Requirements

High School degree or equivalent experience
0-3 years of experience in freight claims or collections.
Knowledgeable in AS400
Microsoft Office experience including Outlook, Excel, and Word.

Nice To Haves

A team player who works well with others – being respectful to our teammates is a Core Value!
A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role.
Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!

Responsibilities

File and manage subrogation claim against our carriers and agents, and understand their liability across multiple situations
Interface with our insurers and operators to ensure that adequate coverage is in place to protect the interests of the organization
Understand different customer contracts and AIT’s liability across multiple situations
Process claims accurately and in a timely manner to enhance the customer experience
Obtain missing documentation from the correct parties so that claims may be processed
Other duties and responsibilities will be assigned as business demands deem necessary