Claims advisor

Desjardins • Montreal, QC

4d • Hybrid

About The Position

As a Claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle low-complexity property insurance claims and all types of auto insurance claims. You investigate and approve claims in accordance with the organization’s standards and policies. You draw on your sound decision-making skills to solve problems, develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others. You assist members, clients and practitioners. Interpersonal savvy is therefore essential.

Requirements

• College diploma in a related field
• A minimum of two years of relevant experience
• Knowledge of French is required

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered

Responsibilities

• Conduct investigations to assess damage, estimate costs and market value, review reports and other documents, and determine settlement amounts
• Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms to ensure client satisfaction
• Work with all parties involved in claims
• Negotiate agreements with providers

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree