Claims Administrator

Jimcor Agency Inc.•Montvale, NJ

8d•$60,000 - $75,000•Hybrid

About The Position

The Claims Administrator will be responsible for assigning and overseeing independent adjusters handling losses for Lloyd’s Syndicates. This role requires a strong understanding of commercial and homeowners property coverage, insurance terminology, and the ability to manage claim files accurately and efficiently. The position involves direct communication with brokers, adjusters, attorneys, and internal teams, as well as maintaining claim file integrity and processing payments.

Requirements

Strong knowledge and understanding of Commercial and Homeowners property coverage
Clear understanding of insurance terminology
Good communication skills to discuss claims with adjusters and attorneys
Solid customer service and organizational skills to handle a heavy workload
Ability to work both independently and as a team player

Responsibilities

Enter First Reports/New Losses into the system
Review new losses for coverage prior to assigning to adjuster or Company
Send acknowledgements to brokers
Maintain accurate reserves for claim files
Analyze adjuster reports for coverage, accuracy and compliance with London requirements
Make decisions regarding coverage of claims
Present applicable reports to London broker for authorization where necessary
Communicate required authorizations to adjusters and monitor communications between London and adjusters/attorneys
Answer London Company inquiries
Communicate with underwriting regarding policy issues/inconsistencies relating to losses
Issue payments to insureds / claimants
Prepare checks for mailing
Review adjuster and vendor invoices / set up for assistant to pay
Enter notes and payments into system to update claim status
Review daily follow ups
Follow up with adjusters for overdue reports
Handling incoming emails daily
Customer service for incoming calls from brokers, insureds, etc
Weekly meeting with claim manager or as needed