Claims Administrator

Aston Carter•Saint Paul, MN

19h•Onsite

About The Position

The Claims Administrator supports the safety, health and environmental team by managing, monitoring, tracking and resolving auto liability claims while providing comprehensive administrative support. This role plays a key part in minimizing exposure to claims, reducing financial loss, and supporting safety initiatives within the pest elimination division.

Requirements

Bachelor’s degree or at least 1 year of experience in insurance claims.
Experience providing administrative support in a professional office environment.
Experience with claims processing, particularly in insurance or liability claims.
Knowledge of liability claims, liability insurance and claims resolution processes.
Strong computer skills with the ability to work effectively with various software tools and systems.
Strong organizational skills with the ability to manage multiple tasks, documentation and deadlines.
Excellent verbal and written communication skills to support effective communication, coordination and handling of auto liability, property damage and small claims paid direct.
Attention to detail and accuracy in documentation, recordkeeping and claim tracking.

Nice To Haves

Bachelor’s degree in Business, Finance or another field related to claims, insurance or safety.
4+ years of experience handling auto liability insurance claims.
Experience working with a multi-line insurance carrier.
Related experience in the pest control industry or within a field service organization.
Demonstrated ability to collaborate with cross-functional teams such as safety, operations, finance, administration, risk management and legal.
Proven ability to handle sensitive information and documentation with discretion and professionalism.

Responsibilities

Assist the pest elimination division with the intake, evaluation, investigation, documentation, communication and tracking of auto liability claims.
Perform exposure and coverage determinations, cost estimations and case management for auto liability claims.
Coordinate claim management activities from initial notification through to final closure, ensuring accurate and timely handling.
Support division and corporate leadership in minimizing exposure to claims and reducing financial loss resulting from claims made against the division.
Coordinate and communicate claim notifications, updates and findings with safety, operations, finance, administration, risk management and law departments.
Obtain and organize necessary documentation, records, statements and applicable regulations to fully investigate the scope of each claim or incident.
Maintain thorough and accurate documentation for all claims, ensuring records are complete and audit-ready.
Provide administrative support for the pest elimination dash camera program, including data organization and follow-up activities.
Provide administrative support for safety training initiatives, including scheduling, documentation and tracking participation.
Maintain leading indicator recordkeeping for safety programs, ensuring data is accurate, timely and well organized.
Support general administrative needs of the safety, health and environmental team as required.