Hazard Claims Administrator (REMOTE)

Dimont & Associates, LLC • Dallas, TX

7h • Remote

About The Position

DIMONT is seeking a Claims Administrator to join its fully remote claims operations team supporting hazard insurance claims for mortgage lenders, servicers, and investors nationwide. The role helps keep claims moving efficiently by ensuring files are accurate, documentation is complete, and required information is gathered and communicated throughout the claims process.

This position is suited to someone with experience in hazard claims, property preservation, mortgage servicing, or related insurance operations who enjoys a structured, fast-paced environment where organization, accuracy, and follow-through make a direct impact.

Requirements

• Experience working in a high-volume, queue-based environment with productivity goals and turnaround expectations.
• Strong attention to detail and the ability to review documentation accurately.
• Excellent organizational skills with the ability to manage multiple priorities across various systems.
• Strong written and verbal communication skills and the ability to collaborate effectively with internal and external partners.
• Proficiency with Microsoft 365 and the ability to learn new technology platforms quickly.

Nice To Haves

• 1+ year of experience in hazard insurance claims, property preservation, mortgage servicing, bank-owned properties, or a related insurance operations environment.

Responsibilities

• Review hazard claim files, damage reports, and supporting documentation for completeness and accuracy.
• Research claim information and gather required documentation needed for submission.
• Notify carriers of new claims and coordinate assignment to the appropriate carrier or adjuster.
• Process claim acknowledgments and accurately enter claim data into internal systems.
• Update policy and coverage information as changes occur.
• Communicate with brokers, insurers, adjusters, and internal partners to resolve outstanding items.
• Manage assigned claim queues while meeting productivity goals, service expectations, and turnaround times.
• Partner closely with adjusters to ensure claims are complete, accurate, and submission-ready.
• Identify missing information and proactively follow up to keep claims progressing.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed