Claims Adjuster

NJ CURE • Detroit, MI

21h • Hybrid

About The Position

CURE Auto Insurance is a leading direct writer of auto insurance in New Jersey, Pennsylvania, and Michigan. CURE offers a great working environment, competitive salary, and comprehensive benefits package which includes health and dental coverage, life and disability insurance, 401k with generous company match, and much more! This position is responsible for handling Property and Casualty Auto Insurance claims.

Requirements

• A minimum of 2 years Auto Claims handling experience
• Ability to communicate clearly, professionally, and provide superior customer service over the phone and through written correspondence.
• Strong organizational and time management skills.
• Excellent analytical, investigative, and settlement skills.
• Proficient with Microsoft Office and various other computer skills with the ability to learn and utilize new computer systems and other technologies.

Responsibilities

• Investigate validity of claims, evaluate policy coverages, and determine if any special investigation unit referrals are warranted.
• Set expectations, develop a plan of action, and perform all tasks according to company set guidelines.
• Make prompt contact with policyholders and other appropriate parties involved in the loss to obtain the necessary documentation, conduct recorded statements, etc.
• Establish initial reserves based on gathered information and adjust as appropriate through completion of assigned claim.
• Negotiate timely and appropriate settlements with claimants, attorneys, or other parties.
• Issue proper and accurate payments as needed.
• Identify questionable risks, red flags, fraud indicators and alert the special investigation unit when applicable.
• Establish and maintain an organized diary system to ensure all claims are properly and adequately handled in a timely manner.
• Adhere to all state/local regulations including the NJ/PA/Michigan Unfair Claims Practices and Guidelines.
• Other responsibilities or duties as assigned.

Benefits

• Comprehensive health benefits including medical, dental and vision coverage
• Generous paid time off (PTO days, sick days, and holidays)
• Flexible spending options with FSA & HSA plans
• Life and AD&D insurance
• 401(k) with company match
• Voluntary benefits such as legal services, pet insurance, and identity & fraud protection
• 24/7 Employee Assistance Program (EAP) for employees and their families
• Health & wellness perks including gym discounts, wellness reimbursements, and reward programs
• Fun, engaging in-office events that support our culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed