Claims Adjuster 1

Harris CountyHouston, TX
Onsite

About The Position

The Office of Management and Budget serves Commissioners Court in carrying out its vision for Harris County government. Our mission is to assist the Court in safeguarding the County’s fiscal health, achieving strategic objectives, promoting transparent, accountable government and serving the residents of Harris County. The Office of Management and Budget has four primary areas of responsibility: Budget Encouraging efficient resource allocation through development of County budgets that are aligned with the priorities of the community and of elected officials. Finance Raising funds for capital projects and managing the County’s investments. Acting as a trusted and fiscally responsible steward of taxpayer dollars. Management Implementing the strategic priorities of Harris County by coordinating financial resources and department activities. Communicating to the public and to Commissioners Court relevant, non partisan and accurate budget, financial and performance data. Performance Enhancing government’s effectiveness through financial and data analysis. Delivering applications, dashboards, maps, and technical support to assist Commissioners Court, departments and agencies in achieving their goals. Risk Management Ensuring the safety of the Harris County workforce in compliance with all applicable laws and regulations. Coordinating local, state and federal financial resources to respond effectively to natural and public health disasters. The Office of Management and Budget is seeking a qualified Claims Adjuster 1!

Requirements

  • High School Diploma or GED equivalent from an accredited educational institution.
  • Three (3) years’ experience handling claims, subrogation, and bodily injury.
  • Texas Department of Insurance Adjusters license.
  • Excellent written and verbal communication skills.
  • Ability to independently make decisions.
  • Critical thinking and problem-solving skills.
  • Ability to multi-task in a fast-paced environment.
  • Excellent customer service skills.
  • Ability to establish and maintain effective working relationships in a team environment.
  • Ability to communicate effectively with diverse populations.
  • Ability to pay attention to details.
  • Skilled in utilizing Microsoft Office programs such as Word, Excel, and Power Point.

Nice To Haves

  • Three (3) years of experience of handling claims under the "Texas Tort Claims Act".
  • Three (3) years of bodily injury claims handling experience.

Responsibilities

  • Responsible for the investigation and assisting with handling simple property damage and liability claims, including the subrogation of claims.
  • The Adjuster 1 performs work under direct to general supervision and possesses beginning to work knowledge of subject matter.
  • Handles basic questions/issues from claimants, employees, and the general public related to investigations and claims and refers more complex questions/issues to higher-level staff.
  • Provides accurate information to claimants, employees, other departmental employees and the general public via e-mail, correspondence, telephone, or in person.
  • Testifies in court proceedings; participates in mediations and hearings.
  • Prepares reports and presentations as required.
  • Manages and coordinates diverse tasks with strong attention to detail.
  • Coordinates activities on worker's compensation claims with the claim contractor.
  • Assists in all areas of Human Resources and Risk Management as required.
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