Claims Adjuster

SafeLease•Austin, TX

1d•Remote

About The Position

We are hiring a versatile Claims Adjuster to join our small-but-mighty claims department. Reporting directly to the Director of Claims, this expanded role is responsible for handling a diverse, non-traditional risks and multi-line insurance portfolio. In addition to managing high volume personal property claims, specifically focusing on the contents of a claimant's storage unit, the successful candidate will evaluate and adjust commercial property and casualty (P&C) claims as well as specialized manufactured housing claims. This is a desk-based adjusting position focusing on streamlined digital processes. This position will be remote but must be based in either Austin, Texas or the state of Nebraska.

Requirements

Proven track record in adjusting commercial property losses and commercial casualty/liability lines, including a strong understanding of commercial policy language, business interruption claims, and general liability exposures.
Direct experience handling claims related to manufactured housing, modular structures and unique policy endorsements.
Experience adjusting high-volume personal property claims.
Active Adjuster License in good standing (or ability to quickly obtain reciprocal licensing).
Mastery of modern claims management systems (CMS), Google Workspace, digital estimating software, and remote on-line software tools.

Nice To Haves

A Bachelor's degree or equivalent industry designations (e.g., AIC, SCLA) is preferred.

Responsibilities

Investigate, evaluate, and adjust a variety of property and casualty claims. This includes high volume personal property contents within storage units, commercial property losses, commercial casualty liabilities, and manufactured housing claims.
Negotiate effectively and professionally with claimants, public adjusters, legal counsel, and third-party representatives to reach equitable, timely resolutions.
Process payments, issue settlements within designated authority limits, and maintain precise, up-to-date claim records to support operational excellence and strict regulatory compliance.
Provide technical expertise and support for high-value, complex, or multi-faceted claims, ensuring thorough investigation and efficient handling.
Adhere to company policies, guidelines, state insurance regulations, and industry best practices while delivering exceptional customer service.
Perform full desk-based adjusting, leveraging modern technology, digital documentation, and remote evaluation tools.