Claims Adjuster

Gallagher•Toronto, ON

126d

About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply. Poised for aggressive growth, there has never been a better time to be part of the Gallagher Bassett Canada team. We have a full-time job opening as a claims adjuster. Responsible for the investigation, evaluation, disposition and settlement of claims. In this position, you will be handling any of the following types of losses ~ General liability claims, Product liability claims, First party property damage, Auto, TP auto claims

Requirements

High school diploma and 3 years related claims experience required.
CIP completion or in progress with minimum courses for licensing.
Appropriately licensed and/or certified in all provinces in which claims are being handled or able to obtain the licenses/certification per local requirements.
Extensive knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.
Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
Analytical skill necessary to make decisions and resolve complex issues inherent in handling losses.
Ability to successfully negotiate the settlement and disposition of serious claims including the ability to interpret related documentation.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Knowledge of accepted industry standards and practices.
Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.
Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation.
Negotiate with solicitors and directly with parties to resolve claims within authority granted.
Strong coverage skills, ability to multi-task and adapt to a changing environment.
Time management skills
Strong Organization skills with attention to detail and accuracy.
Excellent verbal and written communication skills as demonstrated by your ability to convey professionalism in both French and English.
Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and in accordance to any statutory, regulatory and ethics requirements.
Strong understanding of Microsoft Office programs, like Word, Excel and PowerPoint
Exceptional customer services skills required

Benefits

Flexible medical & dental coverage to meet your household's needs
Life, Dependent Life and AD & D Insurance options
Retirement savings including RRSP including a company match, TFSA, pension and more
Employee Stock Purchase Plan
Educational expense reimbursement
Employee assistance programs
Discounted gym membership (GoodLife Fitness)
Opportunity for flexible work arrangements
Paid sick days & personal days
Employee education recognition program
Employee referral bonus program