Claims Adjuster Trainee

Allstate

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About The Position

The Material Damage Claims Adjuster Trainee is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. National General is looking for motivated early-career professionals and recent college graduates to launch a rewarding career as Claims Adjuster Trainees! This is a great opportunity to gain hands-on experience, build valuable skills, and grow within the insurance industry. In this role, you’ll learn how to investigate automobile accidents, gather key information such as police reports and witness statements, verify coverage, and help determine liability. You’ll play an important role in guiding customers through challenging situations with empathy and professionalism. We’re looking for candidates in the Central Time Zone who are curious, detail-oriented, and organized, with the ability to adapt in a fast-paced environment. Strong communication skills, a willingness to handle difficult conversations, and an interest in problem-solving and investigative work will set you up for success. If you’re looking to kickstart your career, make an impact, and develop skills that grow with you—this could be the perfect opportunity!

Requirements

• Candidates in the Central Time Zone
• Curious, detail-oriented, and organized
• Ability to adapt in a fast-paced environment
• Strong communication skills
• Willingness to handle difficult conversations
• Interest in problem-solving and investigative work
• Authorization to work in the United States

Nice To Haves

• Change Agility
• Collaboration
• Communication
• Conflict Resolution
• Customer Satisfaction
• Customer Service
• De-Escalation
• Detail-Oriented
• Investigative Thinking
• Multitasking
• Organizing

Responsibilities

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Benefits

• Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed