Claims Adjuster I, Casualty

Intact FC • Mississauga, ON

5d • CA$59,300 - CA$72,500 • Hybrid

About The Position

We’re looking for a Claims Adjuster I, Casualty, to join our growing team! As an Claims Adjuster I, Casualty handling claims for our Casualty team, you will be responsible for investigating and settling insurance claims to ensure a prompt and fair settlement. You will provide quality service and ensure prompt and equitable settlement of claims in line with corporate policies and standards. Your natural ability to negotiate, influence, prioritize, be proactive and think creatively on your feet will help you thrive in our collaborative and energetic culture. These opportunities can be based in any of the following Ontario Intact offices: Toronto (700 University Ave)/Mississauga/Ajax/Richmond Hill, London or Ottawa.

Requirements

• University degree or any combination of training and experience deemed relevant for the role
• Prior insurance or legal experience/education preferred
• Can communicate and negotiate effectively.
• Excellent customer service skills.
• Strong analytical and decision-making skills.
• Excellent time management skills.

Nice To Haves

• Bilingualism (English/French) is considered an asset

Responsibilities

• Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable.
• Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements.
• Conduct investigations and identify additional information such as independent medical examinations, customers medical or employment history required to clarify and/or justify a claim.
• Collect reports and statements to determine liability and coverage.
• Ensure all cases are clearly documented and meet any or all legislative requirements.

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 7.5%
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Pension offerings provide flexibility and long-term security for our employees beyond their careers.
• Defined benefit pension plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree