Casualty Adjuster

VenbrookRemote - Texas, TX
$75,000Remote

About The Position

DMA Claims is seeking a remote Casualty Adjuster to handle third-party personal and commercial auto, and commercial general liability bodily injury claims. The primary focus of this role is to manage claims efficiently towards resolution and closure. The company, Venbrook, has been recognized as the #1 Healthiest Employer in California for two consecutive years.

Requirements

  • Active Adjuster’s License (home state or designated home state if required)
  • Minimum 2+ years handling personal lines injury claims
  • Minimum 2+ years handling commercial lines injury claims
  • Strong understanding of policy language, coverages, and exclusions
  • Demonstrated skills in negotiation (claimants + plaintiff attorneys)
  • Demonstrated skills in statement taking
  • Demonstrated skills in driving claims to resolution
  • Proficiency with claims systems and Microsoft Word/Excel
  • Strong written and verbal communication
  • Typing speed 40+ WPM
  • Ability to work independently in a structured remote environment
  • Pass background check

Nice To Haves

  • Bachelor's or Associate's degree
  • Texas Adjuster License
  • Bilingual (Spanish/English)
  • Experience with specialized claims handling models (auto liability, BI, litigation, SIU, etc.)

Responsibilities

  • Investigate and manage casualty claims end-to-end
  • Proactively gather information and advance files toward resolution
  • Apply comparative negligence principles
  • Deliver strong customer service throughout the claim lifecycle

Benefits

  • Manageable caseloads
  • Employee development & internal mobility
  • Structured supervision and mentorship
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