Claims Adjuster - Bilingual (Spanish)

Responsive Auto Insurance CompanyPlantation, FL
$60,000 - $75,000Onsite

About The Position

As a Claims Adjuster, you’ll guide customers through the claims process with empathy and expertise. From investigating coverage to resolving disputes, you’ll handle claims from start to finish while maintaining strong relationships with customers and stakeholders.

Requirements

  • Bachelor’s degree OR high school diploma with 2+ years of relevant experience.
  • Active Florida 6-20 All Lines Adjuster License.
  • Fluent in Spanish and English (written and verbal proficiency required).
  • Strong analytical, problem-solving, and communication skills.
  • Proficiency in Microsoft Office.
  • Customer-focused with experience in high-volume environments that require time management and attention to detail.
  • Self-motivated, team-oriented, and adaptable.

Responsibilities

  • Investigating, evaluating, and resolving insurance claims.
  • Reviewing policies to verify coverage and address coverage issues.
  • Managing customer interactions with professionalism and accuracy.
  • Responding to demands, requests, and questions with clear, well-documented communication.
  • Collaborating with attorneys, medical providers, and other stakeholders.
  • Maintaining detailed and timely records.
  • Ensuring compliance with federal, state, and company regulations.

Benefits

  • Medical, dental, and vision plans with free preventative care.
  • 401(k) with company match.
  • Mental health support and wellness initiatives.
  • Training and growth opportunities in a collaborative environment.
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