Claim Section Manager - Hybrid

State Farm•Dunwoody, GA

1d•Hybrid

About The Position

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most. By joining State Farm, you can feel good knowing you are helping our customers recover from the unexpected. Our Second Line Leaders are committed to leading and developing our employees to ensure they provide the best service for our customers.

Requirements

Prior Property & Casualty Claim handling experience
Injury/Casualty claim experience desired
Litigation Management experience desired
Claim Investigation experience desired
Data Analysis
Experience leading other leaders
Demonstrates horizontal/peer influence
Insurance education and/or higher education
A valid driver’s license is required
Demonstrates personal and professional development. This includes but is not limited to: Insurance Education, Post graduate education, Leadership Sciences; (i.e. Lean, Kanban, Agile), Claims legal, data analytics, or technical acumen, Organizational Design or Change Management, Board/Committee Experience
Employees must successfully complete all required training, including applicable licensing exam(s), MVRs, and background checks required of various state(s).

Nice To Haves

Injury/Casualty claim experience
Litigation Management experience
Claim Investigation experience
Insurance education and/or higher education
Post graduate education
Leadership Sciences; (i.e. Lean, Kanban, Agile)
Claims legal, data analytics, or technical acumen
Organizational Design or Change Management
Board/Committee Experience

Responsibilities

Responsible for management of assigned first line leaders and oversight of their teams, which includes hiring, training, coaching, performance management and salary activities
Leads team toward desired department and company goals to maintain our position as the industry leader
Sets team culture and vision, creating an inclusive and high performing work environment
Manages and oversees Auto or Fire claims on behalf of the company
Responsible for the review and control of the operation’s claim activities including investigations, claim payments, and adjustment expense payments
Has authority to make decisions in the best interest of our customers and employees
Will engage with internal and external counsel on litigation and legislative/regulatory activities
Responsible for coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
Will have the opportunity to contribute to high level project work that impacts our customers and organizations as a whole
Ensures compliance with company procedures, applicable federal/state laws, and legal requirements
Suggests methods to update, simplify, and enhance processes, procedures, and technologies
Develops collaborative relationships by working closely with leaders from other claim segments
May participate and/or lead committees and project groups, as requested
May work extended hours and/or weekends based on business need

Benefits

Compensation is based on our standard 38:45-hour work week
Potential starting salary range: $137,000 - $179,000
Starting salary will be based on skills, background, and experience
High end of the range limited to applicants with significant relevant experience
Potential yearly incentive pay up to 24% of base salary
Annual raise and bonus
Robust health and wellbeing programs
State Farm pays most of your healthcare premium
Multiple healthcare plan options, including a high deductible plan
All medical plans provide 100% coverage for in-network preventative care
Access to vision, dental, telemedicine, 24/7 mental health professionals
Educational benefits like industry leading training programs
Top-notch tuition assistance programs
Employee resource groups
Mentoring
Fertility/IVF/Adoption assistance
College coaching
National discount programs
Interactive monthly financial workshops
Free financial coaching
Generous time off policies
Opportunity to initially earn up to 20 days annually
Parental leave
Paid holidays
Celebration day
Life leave (40 hours/year)
Bereavement leave
Community service/education support days
Matching Gift Program
Good Neighbor Grant Program
Employee Assistance Fund
Free financial advisors
401(k) plan with company contributions of up to 7% of your salary