Claim Operations Associate III

Dempsey & Siders Agency•Tulsa, OK

1d•Onsite

About The Position

Mid-Continent Group, a subsidiary of Great American, based in Tulsa, Oklahoma, specializes in commercial casualty coverages with an emphasis on general liability for the construction, energy, and difficult-to-place business in other industries. Mid-Continent Group provides a broad selection of General Liability, Commercial Auto, Inland Marine and Umbrella products. Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a Fortune 500 company, combines “small company” culture with “big company” expertise. Here, your ideas will be heard, and you’ll have the support to succeed. With over 35 specialty and property and casualty operations, there are always opportunities to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Requirements

High School Diploma (Associate degree preferred)
Generally, a minimum of 6 years of experience in claim operations or customer service.
Working knowledge of local, state, and federal insurance-related policies.
Strong analytical and organizational abilities with a focus on prioritization.
Working knowledge of claim data processing systems.
Excellent interpersonal and communication skills.
High school diploma or equivalent
Generally, 4 to 6 years of related experience.

Responsibilities

Processes and organizes claim file information on large volume claims for one or more lines.
Assists Claims staff on moderately complex claims including claims with coverage questions or recovery potential.
Identifies opportunities to streamline claims procedures, enhance efficiency, and reduce costs.
Performs other duties as assigned.