Civilian Investigator (Case Management)

City of Peoria, Arizona•Peoria, AZ

4d•$27 - $37•Onsite

About The Position

The Peoria Police Department is seeking a dedicated Civilian Investigator to provide critical operational support within the Case Management Unit (CMU). This demanding and highly visible role serves as an essential liaison between law enforcement and the judicial system. The successful candidate will act as the primary point of contact for the courts, managing the coordination, compliance, and submission of all criminal cases forwarded to, but not limited to, the Maricopa County Attorney’s Office (MCAO) and the City of Peoria Prosecutors’ Office. The Police Civilian Investigator is a full-time, professional staff position within the Criminal Investigations Division, Case Management Unit. Schedule: Operates on a stable, compressed workweek consisting of four ten-hour shifts.

Requirements

High school graduation or equivalency
2 years’ experience.
Considerable previous experience required in the same or similar previous positions.
Strong administrative accuracy and acute attention to detail required for data entry, case management, and digital evidence tracking.
Advanced interpersonal and communication skills to collaborate effectively with diverse external legal agencies, court staff, and internal department members.
Prior experience or familiarity navigating complex law enforcement databases (such as AZDPS), legal compliance mandates, and judicial/prosecutorial workflows.

Nice To Haves

Detail-oriented professional with a strong foundation in criminal investigations and a proven track record of delivering exceptional customer service.
Adaptability to balance shifting priorities, handle complex tasks, and manage time efficiently to meet strict departmental and legal objectives.
Ability to work seamlessly as an independent producer while maintaining a strong commitment to team collaboration and unit cohesion.
Demonstrated experience building trusted, positive relationships with both internal staff and external stakeholders.
Genuine passion for law enforcement and making a meaningful impact within the Peoria community.

Responsibilities

Package and input all criminal case submittals and legal data accurately into the MCAO e-portal for designated agency review.
Ensure all available evidence relating to a case is securely uploaded, organized, and shared via Evidence.com at the time of initial submission or promptly upon request by the prosecuting agency.
Review and sign official Direct Complaint packets received from the Clerk of the Superior Court to advance formal charges.
Serve as the primary, central point of contact for the courts when further information, clarification, or supplemental evidence is requested for a case.
Receive, track, and promptly distribute incoming court and legal actions, ensuring cases are systematically closed when formal complaints or turn-down notices are issued.
Continuously monitor active case progressions and update final dispositions within law enforcement databases to ensure absolute data integrity.
Utilize complex local, state, and federal law enforcement databases to conduct comprehensive criminal records research.
Evaluate police reports against court outcomes (convictions, dismissals, or turn-downs), complete required correction forms, and submit them to the Arizona Department of Public Safety (AZDPS) to systematically reduce the department's open disposition backlog.
Partner and coordinate seamlessly with external judicial stakeholders, municipal courts, and juvenile agencies to secure necessary case input and facilitate the secure sharing of criminal history records.
Maintain precise electronic case history logs, scan and attach disposition reports into the internal police database, update case activity notes, and perform additional duties as assigned to support unit continuity.