CIVIL RIGHTS SPECIALIST II - 78000137

State of Florida•Tallahassee, FL

About The Position

The Civil Rights Review Specialist performs varied, highly confidential clerical and administrative work supporting Executive Clemency. The position receives and routes mail, answers telephone inquiries, prepares electronic files, responds in writing to applicants, updates applicant files and the clemency database, and receives, processes, copies, scans, and distributes materials related to clemency applications. The position also performs additional clerical functions as needed. The specialist assists the Coordinator in carrying out the mission of the Office of Executive Clemency as established by the Board of Executive Clemency. The role handles sensitive information and supports the processing and tracking of applications and related records. A written work sample may be administered during the interview process. Employment is contingent on successful completion and approval of required background screening.

Requirements

High school diploma.
Knowledge of proper grammar and general office procedures.
Knowledge of Microsoft Word and Microsoft Excel.
Knowledge of criminal justice- or court-related documents.
Active listening, problem-solving, and critical-thinking skills.
Ability to prepare and maintain confidential and accurate information.
Ability to work both as part of a team and independently.
Ability to adapt, remain flexible, and multitask between assignments.
Ability to work efficiently in a stressful environment while demonstrating coping skills and emotional maturity.
Effective verbal and written communication skills.
Ability to interact well with internal and external individuals.
Ability to follow verbal and written instructions.
Ability to review and edit data and correspondence for accuracy and completeness.
Ability to sort data alphabetically, numerically, and categorically.
Ability to receive and act positively on critique and training.
Successful completion and approval of required State and National criminal history and other applicable background screening before beginning employment.

Responsibilities

Operate a multi-line telephone system, answer calls, and respond appropriately to inquiries.
Enter data into the database.
Prepare files for scanning, scan files, and update progress accurately and promptly in an Excel tracking document.
Organize scanned documents in the appropriate sections or dividers.
Receive, process, copy, scan, and distribute clemency applications.
Receive and process new Request for Review applications, including preparing correspondence for appropriate staff or applicants, placing received correspondence in applicant files, and assisting with preparing and copying documents.
Update information in applicant files and/or the clemency database.
Assist with maintaining files, records, materials, correspondence, documents, reports, and other materials related to clemency applications.
Assist with processing, maintaining, and arranging storage and retrieval of archived documents, records, and reports.
Perform other required duties.

Benefits

State group health insurance coverage through CHP and Blue Cross/Blue Shield.
Dental, vision, and other supplemental insurance plan options.
Annual and sick leave.
Ten paid holidays each year.
One personal holiday each year.
$25,000 life insurance policy paid entirely by the employer.
Retirement plans with employer contributions.
Flexible Spending Accounts.
Tuition waivers for up to six credit hours per semester at State of Florida colleges and universities.
Seven paid weeks of maternity leave and two paid weeks of Care and Bonding Leave.