Civil Rights Case Specialist

City of New York • New York, NY

20h • $67,922 - $104,244

About The Position

The Commission enforces the New York City Human Rights Law by investigating and litigating violations, obtaining restitution for victims, and working to prevent violations from recurring. Its proactive work includes education and outreach to small businesses and affirmative investigations, which may involve testing or identifying patterns of discrimination.

The Civil Rights Case Specialist investigates complaints of discrimination and works to resolve matters efficiently, including negotiating settlements when appropriate. The role involves analyzing complaints, developing investigative plans, and conducting fact-finding activities such as interviews and information requests. It also includes preparing detailed reports, maintaining accurate and organized case records, and managing data in electronic systems. The position is listed under the civil service title Associate Human Rights Special, code 55038.

Requirements

• One qualifying pathway is a bachelor's degree from an accredited college and three years of full-time satisfactory professional experience in one or more of the listed fields, including intergroup relations, equal opportunity, human rights, community relations, labor or industrial relations, law, social service, education, housing, research, investigation, personnel administration, or public relations. The experience must include report writing as an integral part of the duties, and at least two years must be in intergroup relations, equal opportunity, or human rights.
• An alternative pathway is a four-year high school diploma or equivalent and seven years of full-time satisfactory professional experience in the listed fields, including report writing as an integral part of the duties, with at least two years in intergroup relations, equal opportunity, or human rights.
• Education and/or experience equivalent to either pathway may qualify; all candidates must have a four-year high school diploma or equivalent and at least two years of full-time professional experience in intergroup relations, equal opportunity, or human rights.

Responsibilities

• Investigate complaints alleging discrimination in violation of the New York City Human Rights Law, whether received from community groups or individuals or initiated by the Commission.
• Negotiate on-the-spot settlements where appropriate.
• Analyze and evaluate complaints and develop investigative plans, including fact-finding interviews, interrogatories, and requests for information.
• Obtain further information to assist in settlement negotiations and conferences.
• Prepare and submit detailed investigative reports and forms in accordance with agency reporting requirements.
• Perform data entry, generate correspondence, and communicate with members of the public making inquiries at CCHR.
• Enter, update, and retrieve information in an electronic information storage system to facilitate agency operations.
• Maintain organized, accurate, and complete case records in the agency's case management system.
• Perform additional duties as needed to advance the work of the LEB.

What This Job Offers

• Job Type: Full-time