Title IX and Civil Rights Case Manager

University of Maryland Eastern Shore•East Orange, NJ

1d•$53,940 - $55,000

About The Position

The Case Manager for the Office of Institutional Equity and Compliance monitors incoming reports of discrimination, harassment, and sexual and gender-based misconduct at the University of Maryland Eastern Shore (UMES), and supports the office’s operations. The role requires strong organizational, prioritization, and record-management skills in a high-volume, fast-paced environment, along with attention to detail, flexibility, discretion, exceptional administrative abilities, and a creative mindset. The position responds to reports, supports affected individuals through university processes, coordinates supportive resources with campus partners, and maintains accurate case records. It also requires ongoing learning about Title IX, Title VII, VAWA, related civil rights regulations, state laws, and university policies. The role includes administrative duties for the Office of Institutional Equity and Compliance and other related duties as assigned. The salary range is $53,940–$55,000. UMES provides eligible regular faculty and staff with a comprehensive benefits package that may include health, prescription drug, dental, vision, and flexible spending coverage; retirement plans and supplemental retirement accounts; life and long-term disability insurance; tuition remission; annual, sick, and personal leave; paid holidays; and wellness and support resources.

Requirements

Bachelor’s degree from an accredited college or university.
Three years of related experience in education, case management, law enforcement, or social work.
Knowledge of nondiscrimination laws and compliance regulations related to Titles VI, VII, and IX, due process rights, VAWA, FERPA, and other applicable state and/or federal laws, rules, and regulations.

Nice To Haves

ATIXA Title IX, Investigations, and/or Civil Rights Training.

Responsibilities

Triage reports of discrimination, harassment, and related retaliation, and provide a prompt, compassionate, and appropriate response.
Create, maintain, track, and monitor incoming reports of discrimination, harassment, and sexual and gender-based misconduct at UMES.
Conduct outreach to potential complainants, including students, employees, faculty, and third parties, under UMES Title IX, Discrimination, and Bullying Policies.
Assist with intake meetings for individuals affected by sexual and gender-based harassment and misconduct or other forms of discrimination and harassment.
Offer resolution options, facilitate academic and supportive resources, and communicate parties’ rights in the university process.
Communicate or provide resources, process information, and supportive measures as needed.
Collaborate with campus partners, including housing, academic officials, and financial aid, to coordinate support services and eliminate roadblocks.
Maintain up-to-date records in Simplicity of reports involving discrimination or harassment based on a protected category and/or sexual and gender-based harassment and misconduct, as well as the university’s outreach, response, and process for each report.
Engage in continuous learning about Title IX, Title VII, VAWA, related civil rights regulations, state laws, and university policies.
Assist with administrative duties of the Office of Institutional Equity and Compliance.
Perform other related duties as assigned.

Benefits

Health insurance with multiple medical plan options for employees and dependents.
Prescription drug coverage.
Dental coverage.
Flexible spending accounts.
Vision coverage.
Mandatory enrollment in a state pension system or an Optional Retirement Plan with Fidelity or TIAA.
Supplemental Retirement Accounts with a $600 annual state match.
Life insurance and long-term disability insurance.
Tuition remission for eligible employees and, subject to USM policies, spouses and dependents at University System of Maryland institutions.
For exempt positions, 22 days of annual leave, 15 days of sick leave, and 3 days of personal leave per year.
Paid holidays.
Employee wellness and support resources and access to State of Maryland wellness programs.