Cirrus Store Intern

Cirrus Aircraft•Alcoa, TN

About The Position

The Retail Intern provides exceptional customer service by greeting customers, fostering a friendly atmosphere, maintaining knowledge of merchandise available in the physical store and on the website, and offering assistance. Interns with a background in or pursuing a degree in graphic design will also be considered and encouraged to assist with new designs for clothing and products. The role supports retail operations in store locations, online, at company events, and at off-site activities such as air shows. Responsibilities include customer assistance, sales transactions, order fulfillment, inventory management, merchandising, store opening and closing, cash reconciliation, and sales reporting. The intern must complete the entire duration of the internship and pass a pre-employment drug screen and background check. Work beyond 40 hours per week may be required.

Requirements

Current student pursuing a bachelor’s degree in a relevant field.
Junior or senior in good academic standing.
Proficient with Microsoft Office tools, including Excel, PowerPoint, and Word.
Strong written and verbal communication skills.
Ability to manage multiple tasks and meet established deadlines.
Strong organizational and time management skills.
Ability to work independently and collaboratively within a team environment.
Strong attention to detail and problem-solving skills.
Must pass a pre-employment drug screen and background check.
Must be able to complete the entire duration of the internship.

Nice To Haves

Background in or pursuit of a degree in graphic design.

Responsibilities

Provide outstanding customer service to customers, employees, and visitors in retail store locations and at company events.
Process sales transactions accurately using the point-of-sale system, including cash, credit card, coupon, refund, exchange, and gift certificate transactions.
Fulfill and process online orders, including domestic and international shipments.
Assist customers with product selection, merchandise inquiries, and general retail support.
Receive, stock, organize, and merchandise inventory to maintain an attractive and well-stocked retail environment.
Implement price changes, markdowns, and promotional displays as needed.
Support retail operations during air shows, company events, and other off-site activities.
Assist with inventory management, including cycle counts, quarterly inventories, and year-end inventory audits.
Perform store opening and closing procedures, including cash handling and reconciliation.
Prepare daily sales reports and assist with month-end reporting requirements.
Investigate and resolve cash drawer discrepancies while maintaining accurate transaction records.
Maintain a clean, organized, and professional retail environment that reflects the Cirrus brand.
For interns with a graphic design background or studies, assist with new designs for clothing and products.