Circulation Supervisor

Massachusetts College of Pharmacy and Health Sciences•Boston, MA

4d•Onsite

About The Position

Libraries and Learning Resources (LLR) seeks a Circulation Supervisor to manage the Circulation/Reserve Desk, support Library operations, and ensure timely and effective service for patrons. This includes keeping the Circulation desk staffed during service hours, responding to requests or problems, working with student assistants to maintain the organization of print collections and the physical appearance of the library, assisting in collection development and reserves processing, and other projects as assigned. The Circulation Supervisor participates in Library committees and planning activities. Schedule is Sunday – Thursday, 11:00 am – 7:00 pm, with some changes during school breaks and summer.

Requirements

A bachelor’s degree
Excellent communication skills
Excellent organizational skills, including attention to detail and meeting deadlines
Ability to be reliable
Ability to work independently
Ability to be physically in attendance at designated worksite during scheduled work hours

Nice To Haves

Supervisory experience
Customer service experience
Library experience or attending a graduate program in Library Science

Responsibilities

Supervise the Circulation Desk
Hire, schedule and submit payroll for student assistants
Coordinate training student assistants
Assign tasks to student assistants and supervise their work
Supervise daily shelving of serials and books
Assist in cataloging print and digital materials
Participate in organizing, ordering and collecting books for Reserves, including physically placing books on reserve and sending deliveries to other libraries
Serve as backup for interlibrary loan requests
Process print serials
Interpret library policies for patrons
Support Virtual Reference service
Coordinate maintenance of physical appearance of library facility
Collaborate with other Library members in Library outreach activities