Circulation Assistant

University of New Mexico•Albuquerque, NM

3d•Onsite

About The Position

Under the general supervision of the Circulation Managers and other Law Library staff, supports the public service mission of the Law Library by assisting library patrons with circulation services in person and by telephone, requiring understanding of basic library functions. The UNM Law Library serves a wide variety of patrons including law school faculty, staff, and students, practicing attorneys and court personnel, and the general public. The Library is typically open seven days a week during the year including Fall and Spring semesters, Intersession’s and Summers. This position requires evening and weekend shifts and all interested applicants must currently be enrolled at UNM. Also you will be answering directional questions and referring patrons to appropriate library service points. You will respond to patron’s questions in person and by telephone regarding library hours, circulation statuses, policies and procedures. You will refer patrons to reference librarians for reference assistance, as needed. Charging, discharging, and renewing library materials using the circulation module of WorldShare Management integrated library system. You will assist patrons with photocopying, printing, and assist them with basic functions of the public patron account manager system. You will collect materials from study carrels and tables, browsing areas, and the book drop. You will also sort, shelve and shelf-read library materials by location and call numbers. You will be scheduling library study rooms to law students, selling parking permits to library patrons, and delivering documents to various individuals within the Law School after the request has been processed by librarians. You will be asked to perform opening and closing procedures for the library according to library procedures manual. You will provide stack maintenance including physically shifting library collections and responding to alarms, report incidents to appropriate staff members, and contacts authorities in the event of emergency. You may be asked to assist staff members in other library departments, such as Library Systems and the Journals. There will be other projects as assigned.

Requirements

Must currently be enrolled at UNM.
Basic computer skills.

Nice To Haves

Library experience a plus, although not required.
Committed to a teamwork environment.
Good public/customer service skills, ability to assist a wide variety of Library patrons in a respectful manner; patrons can include Law School faculty, staff, and students, as well as practicing attorneys and court personnel, and the general public.
Hard working, trustworthy, accurate and efficient.
Excellent oral and written communications skills.

Responsibilities

Assist library patrons with circulation services in person and by telephone.
Answer directional questions and refer patrons to appropriate library service points.
Respond to patron questions regarding library hours, circulation statuses, policies, and procedures.
Refer patrons to reference librarians for reference assistance.
Charge, discharge, and renew library materials using the circulation module of WorldShare Management integrated library system.
Assist patrons with photocopying and printing.
Assist patrons with basic functions of the public patron account manager system.
Collect materials from study carrels, tables, browsing areas, and the book drop.
Sort, shelve, and shelf-read library materials by location and call numbers.
Schedule library study rooms for law students.
Sell parking permits to library patrons.
Deliver documents to various individuals within the Law School.
Perform opening and closing procedures for the library.
Provide stack maintenance, including physically shifting library collections.
Respond to alarms, report incidents to appropriate staff members, and contact authorities in the event of an emergency.
Assist staff members in other library departments, such as Library Systems and Journals.
Perform other projects as assigned.