Circulation/Stacks Maintenance Student Assistant

Auburn University•Auburn, AL

2d•Onsite

About The Position

Auburn University Libraries is seeking applicants for the position of Student Assistant in the Circulation Unit. This role supports faculty, staff, and students by assisting with the daily operations of the unit. Student assistants may work up to 20 hours per week, depending on operational needs.

Requirements

Enrolled student at Auburn University
All application questions must be completed
Must provide detailed availability for each day of the week within library operating hours
Demonstrated interest in public service and delivering high-quality customer service.
Ability to work collaboratively and interact professionally with faculty, staff, and students.
Strong interpersonal and communication skills.
Strong attention to detail and organizational skills.
Demonstrated dependability, including consistent attendance and punctuality.
Ability to multitask and work effectively in a fast-paced environment.

Nice To Haves

After completing at least one semester in RBD, high-performing student assistants may be selected to serve as Student Lead.

Responsibilities

Provide direct service to library patrons at the Circulation/Mell Desk, including checking materials in and out, answering questions, and directing patrons.
Assist patrons with using the online catalog, locating materials, and searching for resources.
Perform alphanumeric sorting and shelving using the Library of Congress classification system.
Conduct shelf reading, straighten materials, and clear browsed items from public areas.
Answer telephone calls, respond to inquiries, and transfer calls.
Update records and perform general data entry.
Assist with processing and maintaining the course reserves collection.
Assist patrons with understanding library fines and fees.
Conduct inventory of the RBD book collection using the ShelfLister program on an iPad.
Search for and retrieve missing or trace-requested items.
Recycle withdrawn materials.
Collect materials from the processing area for shelving.
Prepare and replace range labels as needed.
Perform forward and backward shifting of materials to maintain shelf space.
Apply labels and stickers to library materials
Run reports and assist with basic financial tracking.
Research patron account issues.
Accept and process payments.
Update patron financial records in Voyager, including processing payments and fee adjustments.
Educate patrons and the public on library policies, including borrowing privileges, fines, and services for community users.
Assign and inspect study carrels.
Assist with maintenance of reserves and new book collections, including processing lists.
Responding to building and patron emergencies.
Lead student employee team and ensuring completion of assigned duties.
Report facility maintenance issues.
Open and close the building and ensure all patrons have exited at closing time.