PT Circulation Assistant

City of Pharr • Pharr, TX

2d • Onsite

About The Position

Join the City of Pharr as a Part-Time Circulation Assistant and immerse yourself in a dynamic team that thrives on customer-centricity and innovation. This onsite position offers a unique opportunity to engage with the community directly, enhancing your problem-solving skills while contributing to a vibrant environment. With an expected pay of $12,480.00, this role allows you to blend work with passion in the heart of Pharr, TX. Your contributions will be vital in maintaining smooth operations and ensuring an exceptional experience for our patrons. Elevate your career while making a tangible impact in the city, and enjoy a forward-thinking atmosphere that values your input and creativity!

Requirements

• Proficiency in administrative and clerical procedures, such as word processing, file management, and form design.
• Conduct customer needs assessments and evaluate service quality to ensure high levels of patron satisfaction.
• Active listening skills are vital, enabling you to give full attention to patrons, understand their concerns, and ask clarifying questions when necessary.
• Ability to comprehend written documents clearly is important for handling various tasks effectively.
• A proactive approach to assisting patrons by actively looking for ways to enhance their library experience.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
• Understanding written sentences and paragraphs in work related documents.
• Actively looking for ways to help patrons.
• Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.

Responsibilities

• Operate under the general supervision of the Circulation Supervisor, engaging in essential library functions that directly impact our community.
• Circulation of library materials.
• Accurate data entry into the circulation system.
• Preparation of overdue notices.
• Registration of borrowers.
• Handle cash transactions with integrity and precision.
• Daily interactions with the public will require tact and diplomacy, especially in situations involving overdue notices and patron records.
• Make key decisions regarding the charging and discharging of library materials, ensuring compliance with the guidelines established by the Circulation Supervisor.
• Handle various situations related to patron records effectively.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed