PT Circulation Assistant

City of Pharr•Pharr, TX

15h•Onsite

About The Position

Join the City of Pharr as a Part-Time Circulation Assistant and immerse yourself in a dynamic team that thrives on customer-centricity and innovation. This onsite position offers a unique opportunity to engage with the community directly, enhancing your problem-solving skills while contributing to a vibrant environment. With an expected pay of $12,480.00 , this role allows you to blend work with passion in the heart of Pharr, TX. Your contributions will be vital in maintaining smooth operations and ensuring an exceptional experience for our patrons. Elevate your career while making a tangible impact in the city, and enjoy a forward-thinking atmosphere that values your input and creativity! As a Part-Time Circulation Assistant at the City of Pharr, you will operate under the general supervision of the Circulation Supervisor, engaging in essential library functions that directly impact our community. Your responsibilities will include the circulation of library materials, accurate data entry into the circulation system, preparation of overdue notices, and registration of borrowers. You will also handle cash transactions with integrity and precision. Daily interactions with the public will require your tact and diplomacy, especially in situations involving overdue notices and patron records. You'll have the authority to make key decisions regarding the charging and discharging of library materials, ensuring compliance with the guidelines established by the Circulation Supervisor. This role demands clear thinking and sound judgment to handle various situations related to patron records effectively. Join us to be part of a dedicated team that enhances the library experience for everyone in Pharr!

Requirements

Proficiency in administrative and clerical procedures, such as word processing, file management, and form design
Conduct customer needs assessments and evaluate service quality
Active listening skills
Ability to comprehend written documents clearly
Proactive approach to assisting patrons
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
This includes customer needs assessments, meeting quality standards for services and evaluation of customer satisfaction.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
Understanding written sentences and paragraphs in work related documents.
Actively looking for ways to help patrons.
Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.