CIAM Security Developer

ManulifeBoston, MA
Hybrid

About The Position

The CIAM Security Developer position offers a hands-on opportunity to join Manulife’s Customer Identity & Access Management (CIAM) team, supporting critical digital security initiatives. The role directly addresses a skills gap in IBM Verify expertise, contributing to the mission of delivering secure authentication and access for millions of customers. You’ll help scale and strengthen hybrid identity solutions across on-prem and Azure cloud environments, working alongside experienced engineers. This position offers visibility, impact, and the chance to deepen your technical skills in a niche, high-demand area.

Requirements

  • 5–7 years of experience in IAM / CIAM or security engineering roles
  • Quantified hands-on experience with IBM Verify (formerly ISAM) in hybrid deployments
  • Experience supporting identity solutions in Azure cloud environments
  • Bachelor’s degree in Computer Science, Engineering, or related field (preferred)

Nice To Haves

  • Experience with large-scale CIAM platforms
  • Knowledge of multi-factor authentication (MFA) solutions
  • Understanding of hybrid identity architecture patterns
  • Experience in financial services or regulated environments
  • Exposure to non-containerized deployment models

Responsibilities

  • Design, develop, and support CIAM solutions using IBM Verify (formerly ISAM) in hybrid (on-prem + cloud) environments
  • Implement and maintain authentication, federation, and access management capabilities
  • Deploy and optimize identity solutions in Microsoft Azure cloud
  • Troubleshoot, resolve incidents, and enhance CIAM platform performance
  • Collaborate with platform engineers and security teams to ensure compliance and scalability

Benefits

  • health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
  • adoption/surrogacy and wellness benefits
  • employee/family assistance plans
  • various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
  • financial education and counseling resources
  • up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year
  • full range of statutory leaves of absence
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