CI Technical Writer

East Penn Manufacturing Company • Lyon Station, PA

20d

About The Position

East Penn is seeking a Technical Writer for its Continuous Improvement team. The role develops, writes, and edits technical and administrative publications about work methods and procedures, including installation, operation, and maintenance. Publications may include reports, manuals, briefs, proposals, instruction books, and catalogs. The position observes production, development, and experimental activities to determine operating procedures and best practices, then documents them in detailed instructions and simplified visual-based work instructions and aids. The writer works with production, quality, safety, maintenance, engineering, and other staff to document processes, lead procedure reviews, and maintain organized records of documents and revisions. A technical writing sample of approximately 500–1,500 words must be submitted with the job bid form.

Requirements

• Associate’s degree in Communications, English, Science, or another related discipline.
• Strong technical writing skills, good grammar, strong interpersonal skills, and good organization.
• Personal computer skills, including proficiency with MS Word, MS Excel, MS PowerPoint, MS Visio, and MSR.
• A well-rounded understanding of manufacturing processes and the ability to learn new processes to document procedures accurately.
• Ability to identify gaps and inconsistencies in process documentation.
• Ability to lead teams, work with Process Leadership Teams (PLTs), and take action to close gaps and document processes accurately.
• Experience working with engineers, supervisors, and subject matter experts.
• Experience writing documentation or procedures for various audiences.
• Ability and willingness to work overtime, including mandatory overtime.
• Submit a technical writing sample of approximately 500–1,500 words with the job bid form.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Observe production, developmental, and experimental activities to determine operating procedures, best practices, detailed instructions, and visual-based work instructions and aids.
• Work with production, quality, safety, maintenance, and engineering staff to create procedures, memos, tailgates, and updates.
• Organize materials and complete writing assignments according to standards for order, clarity, conciseness, style, and terminology, including work instructions, training forms, and new equipment manuals.
• Lead efforts to update and create work instructions throughout all divisions of EPM.
• Lead team discussions and reviews of procedures.
• Maintain organized and presentable records and files of work and revisions.
• Obtain, select, and include photographs, drawings, sketches, diagrams, and charts to illustrate material.
• Assist in laying out material for publication.
• Create administrative work instructions for support and non-manufacturing processes.
• Develop new instructions, including new formats, and lead teams in documenting processes that are not adequately documented.
• Maintain regular attendance and follow proper hygiene, housekeeping, and safety practices.
• Produce a high-quality product.
• Work overtime when required, including mandatory overtime.
• Perform additional projects, assignments, and other duties as requested by management.

Benefits

• Competitive compensation.
• Group health insurance, including medical, dental, vision, and prescription coverage with a low employee premium.
• Retirement Savings Plan with company match and a 3% employer contribution.
• Nine paid company holidays, two paid personal holidays, and paid vacation days annually.
• Employee assistance program.
• Fitness discounts.
• Promotional opportunities.
• Annual bonus program.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree