CI Technical Writer

East Penn Manufacturing - Deka Batteries • Lyons, PA

21d

About The Position

East Penn is seeking a Technical Writer for its Continuous Improvement team. The role develops, writes, and edits technical and administrative publications, including reports, manuals, briefs, proposals, instruction books, catalogs, and materials concerning work methods, procedures, installation, operation, and maintenance. The writer observes production, developmental, and experimental activities to document operating procedures, best practices, detailed instructions, and visual work aids. The role works with teams across East Penn divisions to create, review, update, and maintain process documentation, including for processes that are not currently adequately documented.

Applicants must submit one technical writing sample with the job bid form, emailing it to Esther Schuler. The sample may be new or previously written, should be approximately 500–1,500 words, and may cover process instructions, an explanation of how a process works, a bulletin notice, or another form of technical writing. Ability and willingness to work overtime is required. Regular attendance, quality, hygiene, housekeeping, and safety practices are essential elements of the job.

Requirements

• Associate’s degree in Communications, English, Science, or another related discipline.
• Proficiency with MS Word, MS Excel, MS PowerPoint, MS Visio, and MSR.
• Strong technical writing skills and good grammar.
• Strong interpersonal skills and organization.
• A well-rounded understanding of manufacturing processes and ability to learn new processes in order to document procedures accurately.
• Ability to identify gaps and inconsistencies in process documentation and take action to address them.
• Ability to lead teams, work with Process Leadership Teams (PLTs), and document processes accurately.
• Experience working with engineers, supervisors, and subject matter experts.
• Experience writing documentation or procedures for various audiences.
• Submit one technical writing sample, approximately 500–1,500 words, with the job bid form.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Observe production, developmental, and experimental activities to determine operating procedures, best practices, detailed instructions, and visual work instructions and aids.
• Work with production, quality, safety, maintenance, and engineering staff to create procedures, memos, tailgates, and updates.
• Organize and complete writing assignments according to standards for order, clarity, conciseness, style, and terminology, including work instructions, training forms, and new equipment manuals.
• Lead efforts to update and create work instructions throughout all divisions of EPM.
• Lead team discussions and reviews of procedures.
• Maintain organized and presentable records and files of work and revisions.
• Obtain, select, and incorporate photographs, drawings, sketches, diagrams, and charts to illustrate material.
• Assist with laying out material for publication.
• Create administrative work instructions for support and non-manufacturing processes.
• Develop new instructions and formats, and lead teams in documenting processes that are not adequately documented.
• Maintain regular attendance and work mandatory overtime.
• Produce a high-quality product and follow proper hygiene, housekeeping, and safety practices.
• Perform other duties and projects as requested by management.

Benefits

• Competitive compensation
• Group health insurance, including medical, dental, vision, and prescription coverage with a low employee premium
• Retirement Savings Plan with company match and a 3% employer contribution
• 9 paid company holidays, 2 paid personal holidays, and paid vacation days annually
• Employee assistance program
• Fitness discounts
• Promotional opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree