Children, Youth, & Family Services Supervisor – Adolescent Intake

El Paso County•El Paso, CO

3d•Hybrid

About The Position

This role is for a creative problem-solver who can think critically, build connections with families, and find a path forward when situations feel complex or uncertain. The ideal candidate thrives in challenging situations where their ability to engage others, navigate difficult situations, and think outside the box can make a meaningful difference. The position involves working with adolescents and families at a critical point in their journey, helping them build engagement, navigate conflict, and identify creative solutions to complex challenges. Success in this role means being adaptable, collaborative, and willing to look beyond the obvious to find solutions that move youth and families forward. This is a child protection position that includes engaging families, and flexibility in work hours may be needed periodically to accommodate client schedules. A hybrid schedule is available upon successful completion of the probationary period. This position will also participate in an on-call rotation. Due to the sensitive nature of this role, additional background checks may be required.

Requirements

Bachelor’s degree or higher from a higher education institution with course work related to the job responsibilities of child welfare social caseworker as stated in Volume 7. Course work examples can include and are not limited to, the development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques.
Three years of professional, internship, or volunteer work experience in a human service-related agency.
Must possess and maintain a valid driver's license and proof of automobile insurance as stated within El Paso County’s Personnel Policies Manual.
Must obtain and maintain necessary certifications as applicable to the position.
Must possess or obtain Colorado State Child Welfare Supervisor Certification within ninety days of course enrollment and maintain certification thereafter.
Maintain regular and punctual attendance.

Nice To Haves

One year of supervisory or demonstrated leadership experience.
Experience working with the adolescent population.
Experience with crisis management.

Responsibilities

Supervises an assigned unit of caseworkers and support staff in the Children, Youth, and Family Services (CYFS) Division of the El Paso County Department of Human Services (DHS) with the mission to preserve and rehabilitate families while protecting children.
Oversees and coordinates the practice and primary decision-making of child protection practices and/or coordinates the services and secondary service decisions.
Coordinates with units, teams, and leadership as related to safety, permanency, and well-being.
Supervises assigned caseworkers, case services aides, and administrative support staff, including conducting unit meetings, ensuring work is performed in a timely and accurate manner, and assigning duties as appropriate.
Conducts performance evaluations and motivates employees to achieve peak productivity and performance; participates in the hiring and disciplinary process.
Communicates the mission of the unit; establishes and monitors the workflow of the unit and assigns applicable cases, assessments, services, and/or placement cases.
Conducts and participates in staffing and consultations with caseworkers; meets with appropriate staff to discuss cases, treatment plans, problems, and issues and to address performance.
Leads weekly unit meetings to discuss information; participates in DHS administrative meetings involving planning, decision-making, and management.
Coordinates and facilitates staff training as needed.
Participates in case-related staffing, court hearings, reviews, meetings, and family meetings; decides and recommends appropriate case plans and proceedings, as assigned.
Ensures compliance with Federal, State, and County laws, outcome measures, rules, and regulations; reviews cases to ensure case plans are developed and implemented, as assigned.
Reviews, edits, and/or approves unit correspondence and reports.
Serves as a liaison to community professionals, clients, other agencies, the courts, and the public; responds to complaints and concerns.
Collects, reports, and monitors team statistics, data, outcomes, and performance; approves and routes some financial requests.
Performs other duties as required.