Case Aide - Children & Youth Services

Service, Access & Management•Milford, PA

18h•Onsite

About The Position

The Case Aide supports children and families as part of SAM’s Children and Youth Services team through hands-on assistance and care coordination. The role is based in Pike County, Pennsylvania, with work primarily in office and community settings. Office hours are Monday through Friday, 8:30 AM to 4:30 PM; evening hours may be required. The starting rate is $16.50 per hour, based on experience and qualifications. The position is suited to a compassionate, dependable, and organized person who can work in a fast-paced, team-oriented environment. The Case Aide helps maintain case records, supports families with paperwork, transports children and supervises family visits, and assists caseworkers with home visits, placements, and appointments. The role also supports documentation gathering, data collection, reporting, audits, family engagement, community resource connections, and holiday donation coordination. Required training must be attended.

Requirements

An associate’s degree in a human services field is preferred, or equivalent education and experience as defined by program guidelines.
Ability to maintain confidentiality and work respectfully with diverse populations.
Commitment to supporting families and working as part of a team.
Valid driver’s license and reliable transportation.

Nice To Haves

Experience working with children or families is preferred.
An associate’s degree in a human services field is preferred.
Compassion, flexibility, teamwork, strong communication, and attention to detail.

Responsibilities

Assist in maintaining case records.
Support families in completing required forms and paperwork.
Transport children and supervise family visits.
Assist with gathering documentation, such as birth certificates and Social Security cards.
Support caseworkers with home visits, placements, and appointments.
Assist with data collection, monthly reports, and internal audits.
Support family engagement initiatives and connections to community resources.
Help coordinate and deliver holiday donations.
Attend required training.