Pueblo Children's Waiver Coordinator

THE RESOURCE EXCHANGE • Pueblo, CO

12d • Hybrid

About The Position

The Children’s Waiver Coordinator provides essential case management to children and families enrolled in Colorado Medicaid Waiver programs through the Department of Health Care Policy and Financing (HCPF). This includes the Children with Complex Health Needs (CwCHN) Waiver, Children’s Habilitation Residential Program (CHRP) Waiver, and Children’s Extensive Support (CES) Waiver. The Coordinator partners with families, providers, and community organizations to develop person- and family-centered service plans that address each child’s unique strengths, goals, and needs. Coordinators help navigate eligibility processes, secure funding and services, and adapt support based on program changes and family circumstances. Waiver availability, eligibility criteria, funding, and services may evolve based on state and federal policy, requiring Coordinators to remain informed and flexible, helping families through any transitions or policy changes.

Requirements

• In-depth knowledge of children’s Medicaid waiver programs and long-term services and supports (LTSS).
• Excellent communication and interpersonal skills with the ability to work effectively with children, families, and professionals.
• High level of cultural competence and emotional intelligence.
• Ability to work independently and organize complex tasks under time-sensitive deadlines.
• Strong data entry and documentation skills; accuracy and confidentiality required.
• Technologically fluent: able to use Microsoft 365, Apple/iOS devices, cloud-based systems, and state-managed electronic databases.
• Willingness to take initiative, offer creative problem-solving, and stay committed to person-centered best practices.
• Bachelor’s degree.
• Equivalent experience with LTSS populations, Medicaid Waivers, or working with children with disabilities or a combination of education and experience may be considered in lieu of degree.
• A reliable vehicle, valid Colorado driver’s license (unless part of an active military family), and proof of insurance with minimum preferred liability coverage of $100,000/$300,000/$100,000.

Nice To Haves

• Previous experience with Medicaid waivers (CHCBS, CES, CLLI, CHRP), developmental disability services, or pediatric medical case management.

Responsibilities

• Serve as the primary contact for assigned families, fostering respectful, collaborative, and supportive relationships.
• Conduct comprehensive needs assessments and service plan development in compliance with HCPF and TRE standards.
• Utilize person-centered planning techniques to create individualized case plans and ensure timely updates and reassessments.
• Coordinate with providers, therapists, educators, and medical teams to align services and avoid duplication or gaps in care.
• Communicate clearly with families about waiver programs, rights, available supports, and responsibilities.
• Stay informed on all HCPF waiver updates, procedures, and policies, providing timely guidance and support during changes.
• Monitor utilization of authorized services, ensuring they meet the child’s health and safety needs while remaining within regulatory limits.
• Attend team meetings, trainings, and statewide webinars to maintain compliance and professional knowledge.
• Utilize Predictive Index (PI) tools to understand individual work styles, support team collaboration, and contribute to TRE’s culture of self-awareness and development.
• Document all contacts, plans, assessments, and actions thoroughly and accurately in electronic databases and state systems.
• Conduct in-person visits at homes, schools, and community locations, and maintain flexibility in work location and hours.
• Provide temporary coverage for absent team members to maintain continuity of services.
• Participate in internal workgroups, strategic initiatives, and quality improvement activities.
• Engage in career planning, coaching, and personal development using resources such as the Predictive Index and TRE’s performance development framework.
• Adapt to last-minute changes in state and company policy or case needs with professionalism and agility.
• Support TRE’s mission and uphold organizational values in all duties and decisions.
• Perform other related duties as assigned to promote child and family wellbeing.

Benefits

• Health, dental, vision, employer-paid life and short-term disability, voluntary life, long-term disability, 401K with employer contributions, pet insurance, additional supplemental insurance options, flexible work environment, training and growth opportunities, workgroup participation, public student loan forgiveness eligibility, mileage reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level