Children's Room Coordinator

York County Library System•York, PA

1d•$13 - $15•Onsite

About The Position

The Children’s Room Coordinator provides assistance to families, children, and caregivers in using library resources and oversees the daily workflow and operations of the Children’s Room. The coordinator serves as lead staff for the department, performs customer service duties, trains and supports staff, creates staff schedules, and helps provide program opportunities for children to Play, Learn, and Grow. The role also enforces library policies and resolves member concerns. The position is based at Martin Library in the Children’s Department and reports to the Children’s Manager. It is classified as full-time and non-exempt, at $13–$15 per hour for 40 hours per week. The stated schedule is Monday 8:30 a.m.–6:00 p.m., Tuesday through Thursday 9:00 a.m.–6:00 p.m., and Friday 9:00 a.m.–2:30 p.m.

Requirements

Bachelor’s degree or equivalent experience.
Experience working with children and families.
Excellent communication skills and ability to interact with a diverse population, especially children and families.
Enthusiasm, flexibility, constructive teamwork, and a good sense of humor.
Comfort using computers and learning new software.
Ability to lift up to 30 pounds from ground level to waist level.
Ability to bend, squat, and kneel occasionally during the work shift.
Ability to push or pull carts weighing up to 120 pounds.
Ability to reach, lift, and stretch throughout the workday.
Ability to stand and/or walk for up to four hours at a time.
Ability to sit for up to four hours at a time.

Responsibilities

Manage the day-to-day operation of the Children’s Room, perform customer service duties, and resolve member concerns.
Serve as lead staff in the Children’s Room or building-wide during evenings and weekends.
Support and lead library programs, including after-school programs and drop-in maker programs.
Represent the library at community outreach events to promote programs and encourage library membership.
Substitute for the program lead when the Children’s Manager or Senior Library Assistant is absent.
Prepare monthly staff schedules with the Children’s Room Manager, including daily workflow and desk coverage, and communicate schedule changes.
Perform opening and closing procedures, including money handling procedures.
Maintain the appearance of the Children’s Room and ensure staff maintain a clean, neat, and orderly appearance.
Oversee staff use of the SPARK Integrated Library System database.
Assist with training and supervision of staff and volunteers, onboard new staff, and keep staff and volunteers informed about policies, procedures, programs, and library operations.
Assist patrons with searching the ILS and locating library materials.
Assist the Children’s Room Manager with weeding the Children’s Collection according to the Collection Development Policy, statistics, and item condition; order children’s DVDs according to the policy.
Assist in planning and implementing customer-service enhancements for families.
Oversee the Children’s computer lab and help members use library and online resources to meet information needs.
Help design YCL-branded and approved promotional materials, including flyers, social media content, and graphics, using library-provided tools.
Understand and equitably enforce library policies and behavior guidelines with staff, members, and volunteers; complete incident reports promptly.
Participate in YCL Youth Services, Martin Leadership, YCL, and Martin Staff meetings.
Complete additional duties and special projects as assigned.