Children's Long Term Support Service Coordinator

Fond du Lac County•Fond du Lac, WI

20h•Hybrid

About The Position

This position assists families in the process of applying for Children’s Long Term Support Services, performs intake assessments, and interviews collateral sources to determine eligibility. The role involves providing families with information, support, and opportunities to make informed decisions. It also includes authorizing and coordinating services to help families care for their children at home, ensuring resources are effective, efficient, and valuable to participants. The coordinator develops and monitors Individual Service Plans, manages budgets and funding for each case, reviews and authorizes invoices, and maximizes family self-sufficiency by connecting them with community resources. The role requires efficient and effective support and service coordination that reflects the philosophy of self-determination, documentation of all activities, and building positive community partnerships. Availability and responsiveness to families and team members, maintaining flexibility, confidentiality, and punctuality, including working unstructured and evening hours, are essential. The position ensures participants' legal rights, safeguards, and confidentiality are upheld, and maintains compliance with all relevant rules, regulations, policies, and procedures. It requires providing accurate documentation and meeting ongoing training requirements to stay current with rules, regulations, and community resources. Responsiveness to families, service providers, and co-workers, and demonstration of professional conduct are expected. The role also involves mobilizing effective, efficient, and valuable resources.

Requirements

Bachelor’s degree in Social Work or related Human Services field
One year of experience working with families who have children with disabilities.
The ability to adjust/cope with a constant caseload demand, efficiently prioritizing caseload and service needs to ensure priority services are delivered.
The demonstrated history to skillfully plan and organize work to achieve the most effective delivery system.
The ability to communicate effectively and professionally, both verbally and in writing.
The ability to use a county issued computer for Microsoft programs, internet, and program specific database management systems.
General math knowledge to monitor service logs, expense forms, invoices, and authorizations.
The ability to facilitate and participate in meetings with a variety of people in an array of settings.
A demonstrated ability to be a self-starter.
Flexible in meeting the varied needs of families and workload.
Must possess a valid driver’s license and have access to a reliable, insured vehicle in order to provide services in a variety of settings.
Ability to work unstructured hours, including evening hours.
The ability to perform the physical requirements of the job necessary for this target group.

Responsibilities

Assists families in the process of applying for Children’s Long Term Support Services as appropriate.
Performs intake assessments and interviews collateral sources to determine if individual is eligible for services.
Provide families with information, support, and opportunities as needed to enable them to make informed decisions.
Authorizes and coordinates services to assist families to care for their children in their home.
Provides and coordinates individualized comprehensive services to assist families in caring for their children in their homes.
Coordinate and facilitate the development of Individual Service Plans that meet the needs of families and maintain measures of progress in meeting outcomes.
Creates a budget and manages funding allocated to each case.
Reviews invoices and service codes and authorizes invoices for payment.
Maximize and support the family’s ability to be self-sufficient while accessing community resources relevant to their needs.
Provide Support and Service Coordination Services efficiently and effectively which reflects the philosophy of self-determination of the Children’s Long-Term Support Program and Children’s Community Options Program.
Document all support and service coordination activities and complete paperwork as required.
Work to build and maintain positive community partnerships and participate in meetings and training opportunities to enhance skills.
Be available and responsive to families and team members by maintaining flexibility, confidentiality and punctuality.
Ensures each participants legal rights, safeguards, and confidentiality are upheld.
Ensures compliance with Federal, State, County, and department rules, regulations, policies, and procedures.
Provides accurate and complete assessment/applications, progress notes, and other written information as required in accordance with State, Federal, and department standards and schedules.
To meet on-going training requirements of funding sources and to maintain knowledge necessary to assess, plan, and monitor supports and to keep current in rules, regulations, and community resources.
Responds to families, service providers, and co-workers in a timely and courteous manner.
Ensures the implementation of department values, goals, and procedures.
Demonstrates professional conduct.
To mobilize appropriate resources that are effective, efficient, and have value to those that use funding or services.