Children's and Outreach Associate

Twinsburg Public Library•Twinsburg, OH

6h•Onsite

About The Position

Twinsburg Public Library is seeking a creative, high-energy team member for a unique role that divides time between the Children's Department and the Bookmobile. This position involves providing story times, programming, and resources directly to families throughout the Twinsburg School District, connecting children with books both inside and outside the library. The ideal candidate will have a passion for early literacy and child development, strong customer service and communication skills, experience with children's programming and story times, comfort with outreach and community engagement, and the ability to drive the Bookmobile. A valid driver's license is required, but a CDL is not needed. Twinsburg Public Library is committed to lifelong learning, equitable access, and extending library services beyond its physical walls.

Requirements

Bachelor’s degree from an accredited college or university or an equivalent combination of experience and training.
Must be able to drive the Bookmobile/book hauler, a 2021 Mercedes Sprinter van.
Must possess a valid driver’s license and meet requirements for driver insurability as verified through the Library’s insurance company.
Ability to work scheduled hours reliably and predictably.
Ability to provide knowledgeable customer service to assist all Library patrons in a timely manner; shows tact and courtesy in relations with the public and other staff members.
Knowledge and appreciation for youth literature.
Ability to multi-task, work in a fast-paced environment, and handle difficult situations.
Ability to handle routine problems independently and keep supervisor informed of needs and concerns.
Knowledge of library clerical principles, methods, techniques, and procedures.
Ability to communicate clearly and read printed and on-screen information.
Proven computer skills; ability to input and acquire information into an automated system.

Nice To Haves

1-3 years of library and/or customer service experience strongly preferred.
Some experience demonstrating success with groups of children and knowledge of children’s literature preferred.

Responsibilities

Checks out material to the public in Children’s Services and the Bookmobile using Sirsi/Dynix Workflows (training provided).
Maintains confidentiality of patron records.
Knows when to refer questions to Circulation.
Provides reference and reader’s advisory services to children, caregivers, and teachers in Children’s Services, as well as on the Bookmobile to visitors at stops.
Registers patrons for activities and events.
Provides directions to Library activities and areas.
Conducts story times for children ages 0-5, incorporating pre- and early literacy skills and methods both in-house and via outreach to community day cares, groups, stops, and schools.
Plans and conducts programming for school-age children in grades pre-K through third grade; may plan and conduct programming outside the building for outreach purposes.
Demonstrates excellent customer service and deals with patron problems.
Promotes Library use through outreach and in Children’s Services.
Creates and maintains displays; assists with selection and weeding.
Performs pre- and post-stop preparation, including selecting materials for delivery to Bookmobile patrons, processing checkouts and returns, issuing library cards, and placing holds.
Gathers deposit collections for day cares and senior living spaces.
Opens, closes, and drives the Bookmobile to designated stops and events as scheduled by supervisor.
Serves as a member of the Outreach Team.
Works in conjunction with full-time Bookmobile Associate.
Performs other duties as assigned by the Director or Assistant Director which may not be essential functions of the position.