Marketing Associate, Engagement and Outreach

Future Days Entertainment•New York, NY

5d•Hybrid

About The Position

We are seeking a teammate to support our marketing department with a key focus on engagement, outreach, direct response marketing, and customer experience. The Marketing Associate, Engagement and Outreach will play a key role in conceptualizing, creating, and implementing our ongoing public communications strategies. The successful candidate will be a self-starter who will largely own these efforts, leveraging our multi-platform marketing capabilities to grow the business. A natural people-person, the candidate will instinctively develop ways to deepen relationships with our existing audiences and to reach out to new ones. An ideal teammate will have previous related experience and an interest in stand-up comedy.

Requirements

1-2 years of relevant marketing experience
New York live entertainment or arts and culture space preferred
Strong interpersonal and written communication skills
Ability to multitask, prioritize, and be flexible in a fast-paced, deadline-oriented environment
Highly organized with a demonstrated ability to maintain relationships over time with a variety of internal stakeholders and external contacts
Knowledge and enthusiasm for building systems and learning from colleagues
Exceptional workflow and project management skills

Nice To Haves

Group and event sales experience a plus
Media relations experience a plus
Graphic design and copywriting, editing, and proofreading experience a plus
Interest in stand-up comedy

Responsibilities

Implement initiatives including group and event sales, direct response marketing, social media advertising, email marketing, customer experience/satisfaction, and media relations
Act as primary contact for groups and private events from initial outreach to contract negotiations, ensuring a great experience and building relationships over time
Oversee design and regular updates for in-house digital and print collateral and signage including flyers, calendars, posters, and the marquee
Implement strategies for maintenance of high ratings on venue review sites, respond to inquiries, and incentivize surveys and reviews from ticket buyers
Lead media relations efforts on behalf of the company and our managed clients by writing press releases, creating and maintaining media lists, pitching features, and coordinating interviews and photo ops
Work with colleagues to maintain up-to-date pricing and content on internal and external ticketing platforms
Build relationships within the local community of businesses, coordinate cross-promotions, and maintain contact with hotel concierges and other local business leaders
Oversee implementation of our VIP and audience loyalty programs and serve as primary contact for internal and external stakeholders
Work with marketing colleagues to develop omnichannel outreach to ticket-buyers, including email, SMS, and paid and organic social advertising.
Special projects and other duties as assigned