Children’s Ambulatory Education and Clinic Support Supervisor

University of Mississippi Medical Center•Jackson, MS

10d•Onsite

About The Position

The Children’s Ambulatory Education and Clinic Support Supervisor supervises nursing care staff and operations for assigned areas or units. The role coordinates staffing, ensures necessary supplies and equipment are available, and works with the Ambulatory Operation Director and clinical directors to address issues in the assigned area. The supervisor also educates and consults with patients and families about their concerns and performs duties in accordance with UMMC’s purpose. The position oversees clinical staff scheduling and daily operations, supports personnel training and mentoring, monitors patient care and customer satisfaction, and participates in quality improvement activities. It tracks productivity and provides reports to the Ambulatory Operation Director, orders clinic supplies and medications, and evaluates clinical staff. Duties may be added or changed by management.

Requirements

Must have been licensed as an RN for three years.
Valid RN license.
BLS certification.
Knowledge of nursing procedures.
Verbal and written communication skills.
Interpersonal skills to interact effectively with patients, physicians, and registered nurses.
Knowledge and understanding of computer systems, tools, and programs.
Supervisory skills.
Current competencies in nursing clinical practice.

Nice To Haves

BSN preferred.

Responsibilities

Supervise and organize clinical staff schedules for assigned areas or units in accordance with approved productivity standards.
Supervise daily operations of assigned areas or units, including adherence to nursing standards of practice and administrative initiatives.
Assist with training and mentoring personnel.
Supervise clinical staff on assigned units.
Ensure personnel meet quality standards for customer satisfaction and patient care.
Demonstrate exceptional customer service.
Track unit productivity and provide necessary reports to the Ambulatory Operation Director.
Participate in ongoing quality improvement activities to enhance clinical care delivery.
Order clinic supplies and medications as needed.
Evaluate clinical staff.
Educate and consult patients and families regarding their concerns.
Work with the Ambulatory Operation Director and clinical directors to resolve issues in the assigned area.