Children's Ambassador, .5 FTE, 2nd shift
About The Position
At Children’s Wisconsin, every visitor’s journey begins with you. As a Children’s Ambassador, you’ll be the welcoming face that sets the tone for a safe, supportive, and uplifting experience. This is more than a role—it’s an opportunity to make a lasting impact on children, families, and our community. You will be the first point of connection for families, offering empathy and reassurance during moments that matter most. You will gain professional development and training opportunities, work in a supportive, mission-driven environment, and enjoy competitive pay and benefits. Make a real difference every day by creating safe, welcoming experiences for children and families.
Requirements
- High school diploma, GED, or equivalent.
- At least one year of customer service experience, including conflict management.
- Understanding of developmental needs across all age groups—from neonatal to adult.
- Strong communication, interpersonal, and prioritization skills.
- Confidence and composure in stressful situations, with the ability to diffuse negativity.
- Critical thinking skills to make independent decisions in a fast-paced environment.
- Ability to work both independently and as part of a team.
- CPR certification (Basic Life Support for Healthcare Providers) required within 90 days of hire.
Nice To Haves
- Bilingual abilities preferred.
Responsibilities
- Actively greet visitors with kindness, compassion, and understanding—recognizing that families may be experiencing stress, worry, or joy. Your presence ensures a positive and comforting first impression.
- Badge and screen guests according to visitation guidelines, then help them navigate the facility with confidence.
- Determine destinations and transportation needs, offering assistance every step of the way.
- Provide internal patient transport that is both secure and engaging.
- Stock and move wheelchairs, strollers, and carts to ensure accessibility across the facility.
Benefits
- Professional development and training opportunities
- Supportive, mission-driven environment
- Competitive pay and benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
