Children's Ambassador, .5 FTE, 2nd shift
About The Position
At Children’s Wisconsin, every visitor’s journey begins with you. As a Children’s Ambassador, you’ll be the welcoming face that sets the tone for a safe, supportive, and uplifting experience. This is more than a role—it’s an opportunity to make a lasting impact on children, families, and our community. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Requirements
- High school diploma, GED, or equivalent.
- At least one year of customer service experience, including conflict management.
- Understanding of developmental needs across all age groups—from neonatal to adult.
- Strong communication, interpersonal, and prioritization skills.
- Confidence and composure in stressful situations, with the ability to diffuse negativity.
- Critical thinking skills to make independent decisions in a fast-paced environment.
- Ability to work both independently and as part of a team.
- CPR certification (Basic Life Support for Healthcare Providers) required within 90 days of hire.
Nice To Haves
- Bilingual abilities preferred.
Responsibilities
- Welcome visitors with kindness, compassion, and understanding.
- Badge and screen guests according to visitation guidelines.
- Help guests navigate the facility.
- Determine destinations and transportation needs, offering assistance.
- Provide internal patient transport that is both secure and engaging.
- Stock and move wheelchairs, strollers, and carts to ensure accessibility across the facility.
Benefits
- Professional development and training opportunities.
- Supportive, mission-driven environment.
- Competitive pay and benefits.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
