Child Support Specialist I/II

Oklahoma Human Services•Oklahoma City, OK

1d•$36,812 - $39,572•Onsite

About The Position

The Child Support Specialist I/II position is located in Oklahoma City, Oklahoma. The role supports the initiation and processing of child support enforcement cases. It is a full-time position eligible for full state employee benefits. Job-related travel is occasional; the employee must possess a valid driver’s license and maintain required car insurance. This is a position in the Oklahoma Civil Service. OKDHS is a Fair Chance Employer. Annual salary is $36,811.95 or more for Level I (H30A) and $39,571.76 or more for Level II (H30B).

Requirements

For Child Support Specialist I: A bachelor’s degree; or an equivalent combination of education and experience, substituting one year of professional child support enforcement, accounting, legal, or social work experience for each year of required education; or an associate’s degree in Legal Assistance or a closely related paralegal education program; or an associate’s degree in Public Service – Legal Case Management; or completion of an American Bar Association-approved paralegal education program.
For Child Support Specialist II: A bachelor’s degree and one year of professional experience in child support enforcement, accounting, legal, or social work; or a master’s degree; or a juris doctorate degree; or an associate’s degree in Legal Assistance or a closely related paralegal education program and two years of professional experience in child support enforcement, accounting, or social work; or an associate’s degree in Public Service – Legal Case Management and two years of such professional experience; or completion of an American Bar Association-approved paralegal education program and two years of such professional experience; or an equivalent combination of education and experience, substituting one additional year of qualifying experience for each year of the required bachelor’s degree.
Possess a valid driver’s license and maintain required car insurance.

Responsibilities

Review, analyze, and evaluate child support cases to determine appropriate establishment and/or enforcement actions.
Prepare records of payment, legal pleadings, and correspondence.
Update computer records, perform locate activities, and document case activity.
Negotiate settlements and agreed orders.
Mediate between parties and resolve issues relating to child support payments.
Monitor and manage the case log.
Communicate effectively by phone and in person.
Perform other duties as assigned.