Child Support Specialist

Malheur County•251 B Street W. Vale, OR

2d•Onsite

About The Position

This classification performs a variety of legal functions requiring specialized knowledge of legal procedures and documents associated with the establishment, enforcement, and/or modification of child support orders and obligations. This position works under the general supervision of the District Attorney or his/her designee. Supervision of other employees is not normally a responsibility of positions of this classification. Regular physical attendance at the employer’s facility is required.

Requirements

Four years clerical experience of a progressively responsible nature or a satisfactory equivalent combination of experience and training.
Thorough knowledge of enforcement and collections of child support procedures.
Thorough knowledge of modern legal office practices, procedures, documents, terminology, phrases, business English, grammar and composition.
Considerable knowledge of statutes, rules and regulations governing legal processes of a District Attorney’s Office.
Considerable knowledge of recordkeeping and reporting.
Reasonable knowledge of law enforcement and criminal justice source and resource agencies.
Skill in the use of modern office and computer equipment.
Skill in typing rapidly and accurately.
Skill in processing information.
Ability to independently conduct departmental research and prepare legal reports and correspondence.
Ability to establish and maintain records, reports and statistical data.
Ability to communicate effectively both orally and in writing.
Ability to make decisions independently in accordance with established policies and to use initiative and judgment in carrying out tasks and responsibilities with general instruction and guidance.
Ability to meet and deal effectively with other employees, parents, attorneys, outside agency personnel, law enforcement officials and the public.

Responsibilities

Investigates non-support inquiries, prepares cases, interviews custodial and non-custodial parents and locates non-custodial parent.
Initiates legal mandates for child support.
Receives and processes referrals for location of non-custodial parents in non-support claims using State, Federal and other sources.
Uses administrative process and/or legal referral for the establishment of child support and/or medical support orders.
Initiates enforcement action on non-paying child support cases by drafting and preparing initial legal documents on pleadings, warrants and orders often of confidential nature from brief verbal instructions, research and personal knowledge.
Reviews and seeks case modifications by contacting custodial and non-custodial parents, filing orders and issuing income withholdings.
Prepare and submit quarterly reports in accordance with Federal and State rules and regulations.
Evaluates non-custodial parent’s income and expenses to compute child support obligation including reviewing Internal Revenue Service and State Tax listings.
Initiates and receives telephone and written inquiries from custodial and non-custodial parents, attorneys and employers regarding cases.
Prepare physical files with all required information included; ensure completeness and readiness when needed; maintain associated master files and records.
Assist public in person and by telephone, answering inquiries and interpret policy and procedure.
Prepare and submit annual budget.