Child Support Specialist I/II

Oklahoma Human Services•Ponca City, OK
•$36,812 - $39,572•Onsite

About The Position

The Child Support Specialist I/II position is located in Ponca City, Oklahoma. This full-time position helps initiate and process child support enforcement cases. Job-related travel is occasional. The employee must possess a valid driver's license and maintain required car insurance. The position is in the Oklahoma Civil Service and is with OKDHS, a Fair Chance Employer. Annual salary is $36,811.95 or more for Level I (H30A) and $39,571.76 or more for Level II (H30B). The position offers full state employee benefits.

Requirements

  • Possess a valid driver's license and maintain required car insurance.
  • Child Support Specialist I: Bachelor's degree; or an equivalent combination of education and experience, substituting one year of professional child support enforcement, accounting, legal, or social work experience for each year of required education; or an associate's degree in Legal Assistance or a closely related paralegal education program; or an associate's degree in Public Service – Legal Case Management; or completion of an American Bar Association-approved paralegal education program.
  • Child Support Specialist II: Bachelor's degree and one year of professional experience in child support enforcement, accounting, legal, or social work; or a master's degree; or a juris doctorate degree; or an associate's degree in Legal Assistance or a closely related paralegal education program and two years of professional experience in child support enforcement, accounting, or social work; or an associate's degree in Public Service – Legal Case Management and two years of professional experience in child support enforcement, accounting, or social work; or completion of an American Bar Association-approved paralegal education program and two years of professional experience in child support enforcement, accounting, or social work; or an equivalent combination of education and experience, substituting one additional year of qualifying experience for each year of required bachelor's education.

Responsibilities

  • Review, analyze, and evaluate child support cases to determine appropriate establishment and/or enforcement actions.
  • Prepare payment records, legal pleadings, and correspondence.
  • Update computer records, perform locate activities, and document case activity.
  • Negotiate settlements and agreed orders.
  • Mediate between parties and resolve issues related to child support payments.
  • Monitor and manage the case log.
  • Perform other duties as assigned.

Benefits

  • Full state employee benefits
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