Child Support Payment Processor

State of Indiana•Indianapolis, IN
•Onsite

About The Position

The Payment Processor reviews, researches, and accurately enters child support payment information into the Fairfax system to ensure timely and correct processing into Indiana’s statewide child support system. The role requires strong analytical skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Payments must be correctly identified and allocated, or returned when they do not meet child support criteria. The position is onsite at the Indiana Government Center in Indianapolis, Indiana. The salary traditionally starts at $39,000.00 and may be commensurate with education and work experience. A degree is not required. The role may be utilized in a supervisory capacity based on agency needs.

Requirements

  • Broad knowledge of theories, principles, and practices of public accounting.
  • Broad knowledge of federal and state laws, policies, and procedures pertaining to government accounting and bookkeeping.
  • Broad knowledge of agency function and organization.
  • Broad knowledge of automated accounting systems.
  • Ability to solve standard accounting problems.
  • Ability to evaluate and recommend modifications to existing accounting policies and procedures.
  • Ability to prepare and interpret financial statements and reports.
  • Ability to assist in budget preparation.
  • Ability to accurately perform arithmetic calculations.
  • Effective communication skills.
  • Ability to perform essential functions with or without reasonable accommodation.

Responsibilities

  • Research payment instruments that lack sufficient identifying information for automatic processing in the Fairfax system.
  • Determine when proration is required for specific payments and apply the correct distribution rules.
  • Identify payments that are not child support related and initiate the return process to the appropriate source.
  • Enter payment information accurately into the Fairfax system to support processing into the statewide child support system.
  • Investigate and resolve payment inquiries from county partners, providing accurate and timely responses.
  • Reconcile accounts and subsidiary ledgers with the general ledger.
  • Post transactions to cost summary journals.
  • Prepare accounting and financial reports from maintained accounts.
  • Prepare, correct, and adjust entries prior to closing accounts.
  • Analyze procurement activity and disbursal of funds, and assist with preparation of program area budget requests.
  • Review accounts to ensure funds are available before encumbrances and advise the supervisor if an account balance does not agree with the State Auditor’s Office.
  • Ensure contractual obligations are fulfilled before payment to vendors for services or purchases.
  • Secure specifications and requisitions for equipment, furniture, and supply purchases.
  • Monitor verification and editing of ledger input to the computerized accounting system for the program area.
  • Recommend changes to accounting policies and methods and assist in developing accounting procedures.
  • Perform other duties, responsibilities, and activities as assigned.

Benefits

  • Three medical plan options, including prescription coverage, as well as vision and dental plans
  • Wellness Rewards Program with gift card rewards for completing wellness activities
  • Health savings account with bi-weekly state contributions
  • Deferred compensation 457(b) account with employer match
  • Two fully funded pension plan options
  • Leave policies including paid New Parent Leave, paid Childbirth Recovery Leave for eligible mothers, paid community service leave, vacation, personal, and sick leave
  • 12 paid holidays, or 14 in election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program with covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free parking for most positions
  • Free LinkedIn Learning access
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