Child Protective Services Case Aide

Department of Health and Human Services • Sanford, FL

1d • Onsite

About The Position

As a Child Protective Services Case Aide, you will play a vital role in the support and reunification of families served by the Office of Child and Family Services – Child Welfare division. You will supervise visits between children and their parents, sit with children in hotel and hospital placement, and transport clients for various visits and appointments. You will also make referrals to connect children, parents, and family members with needed services, enter documentation into the Child Welfare information system, Katahdin, and maintain legal records and serve court paperwork. A successful candidate will have strong interpersonal skills, organizational and computer skills. This position is part of a team dynamic that’s main objective is to assist, inform, and interact with the public. Your work will include significant travel within areas served by the local district office and will include occasional mandatory overtime.

Requirements

• Training, education, or experience in office and client support work that demonstrates 1) competency in applying a proficient knowledge of the principles and practices in assisting management with policies and procedures, and 2) the ability to use independent judgment, initiative, and decision-making on complex administrative and direct service activities.
• Possession of a valid Class C Maine Motor Vehicle Operator's License.

Nice To Haves

• Prior experience working directly with children and families in a social services setting.
• Skilled in the use of standard work-place applications (MS Word, EXCEL, Outlook, etc.).

Responsibilities

• Supervise visits between children and their parents
• Sit with children in hotel and hospital placement
• Transport clients for various visits and appointments
• Make referrals to connect children, parents, and family members with needed services
• Enter documentation into the Child Welfare information system, Katahdin
• Maintain legal records and serve court paperwork

Benefits

• 13 paid holidays
• 12 days of sick leave
• 3+ weeks of vacation leave annually
• Health Insurance Coverage (State pays 85%-100% of employee-only premiums)
• Health Insurance Premium Credit (decreases employee-only premiums by 5%)
• Dental Insurance (State pays 100% of employee-only dental premiums)
• Retirement Plan (State contributes 14.11% of employee's pay towards MainePERS)
• Six weeks of fully paid parental leave
• Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees