Child Entertainment Center Attendant (Day/Swing)

Wildhorse Resort & Casino•Pendleton, OR

10d•Onsite

About The Position

Responsible for the care and safety of children in the child entertainment center, including check-in, and dispensing food and beverage service.

Requirements

Experience working with children, preferably in a daycare or preschool setting.
Customer service experience.
Computer literate.
Requires a strong rapport and comfort level in working with children.
Possess a valid first aid/CPR/food handler’s certification or obtain it within 30 days of employment.
Needs to frequently stand, sit, and move about for long periods, light lifting, bending, stretching, and needs to periodically climb in/out of tubes.
Effective communication skills - to provide verbal instruction, respond to questions, and have exceptional interpersonal skills and abilities.
Flexible schedule – able to work various shifts, weekends, and holidays.
Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
Must be able to pass a criminal background check.
Must be at least 18 years of age.

Nice To Haves

POS system experience preferred.
Bi-lingual in English/Spanish.
High school diploma or GED.

Responsibilities

Greet all guests promptly, pleasantly, and in a manner that promotes fun and safety.
Check children in/out of the child entertainment area as outlined by procedures.
Accurately handle all cash transactions, when accepting childcare payments or providing arcade change.
Prepare and provide food/beverage orders to children based on internal procedures, ensuring food safety and health code compliance.
Monitors child activity and interacts appropriately with children, ensuring a fun, safe environment as well as monitoring the environment of the entertainment areas. Be aware of children/patrons’ conduct to promote a safe guest experience at all times.
Maintain control of children and guests, contacting supervisor for assistance for difficult or unruly patrons.
Check children for head lice and other health hazards. Handle appropriately.
Stock food and supply items as needed to ensure adequate stocking levels.
Provide light janitorial duties as needed, including carpet sweeping, garbage disposal, dusting, and keeping restroom and rest areas sanitized, neat, and stocked. Clean and sanitize all surfaces within the child entertainment areas.
Handle guest inquiries and/or concerns efficiently and cordially, referring difficult situations to the supervisor.
Administer first aid as needed, contacting security for emergency services.
Comply with regulatory laws, employee handbook, department policy and procedures, safety codes, etc.
Promote teamwork through punctual, responsible attendance and courteous respectful behavior.
Promotes a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to the supervisor.
Ensure that the operation of equipment, tools, and materials is handled safely.
Other duties as assigned.