Child Case Manager
About The Position
Saint John’s Program for Real Change seeks a compassionate, organized, nonjudgmental Child Case Manager to support children and families through trauma-informed, strengths-based services. The role facilitates collaborative goal development, connects clients with interventions and community resources, coordinates service delivery, and supports children’s educational attainment. The position also builds rapport with youth, helps them navigate daily challenges, and develops and facilitates teen programming, including a weekly skills-building and peer-connection group. The Child Case Manager assesses children’s and families’ needs and strengths; develops, implements, and reviews individualized service plans; coordinates with community providers and internal treatment teams; and maintains timely, accurate case documentation. General duties include crisis intervention, referrals, required paperwork and reports, participation in supervision, meetings, and training, and professional representation of Saint John’s mission and vision. The role is full-time, non-exempt, onsite in Sacramento, with a Tuesday–Saturday schedule from 9:00 a.m. to 5:30 p.m. Driving families to outings or events may be needed.
Requirements
- Bachelor’s degree in Social Work, Psychology, or Child Development plus one year of experience; alternatively, an associate degree plus two years of experience working with children or families with complex needs.
- Fluent in spoken and written English.
- Proficient in using email, copiers, fax, and the internet.
- Proficient in Microsoft Suite.
- Able to work independently, flexibly, and as part of a team.
- Able to work effectively with outside agencies to provide client services.
- Strong verbal and written communication, conflict management, and mediation skills.
- Regular, predictable attendance.
Nice To Haves
- Spanish fluency, spoken and written.
- Trauma-informed training.
- Bilingual and bicultural knowledge.
- Education emphasis in human services, counseling, guidance, social work, child development, or a related area.
Responsibilities
- Assess children’s and families’ needs and strengths initially and on an ongoing basis.
- Develop, implement, and review individualized service plans with children and/or caregivers.
- Collaborate with community-based service providers to address client needs and identify goals and objectives.
- Build rapport with youth and coach them in navigating daily challenges.
- Facilitate teen programs, recreational and educational groups, and outings.
- Drive families to outings or events when needed.
- Collaborate with team members to develop supportive programming for youth.
- Facilitate a weekly teen group focused on skill-building and peer connection, including agenda development, interactive activities, and engagement strategies.
- Provide crisis intervention, resources, and referrals during on-duty assignments.
- Complete treatment plans, assessments, progress notes, monthly reports, exit paperwork, and other required documentation in a timely manner.
- Maintain accurate and current progress notes for all clients on the caseload.
- Communicate and coordinate closely with treatment team members.
- Participate in weekly individual and/or group supervision as required.
- Attend and participate in staff meetings and assigned training courses.
- Represent Saint John’s mission and vision through professional behavior.
- Maintain regular, predictable attendance and work effectively with others.
- Perform other duties assigned by a supervisor or management.
Benefits
- Choice of 8 medical plans.
- Choice of 3 dental plans.
- Vision insurance.
- Life insurance.
- Accident and injury insurance.
- Employee Assistance Program.
- 403(b) retirement plan with a 100% match on 1%–6% of pay.
- Paid time off, including 11 paid holidays, 2 floating holidays, 7 sick days, and up to 18 vacation days per calendar year.
- Professional growth and development opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
