Child Care Services Specialist
About The Position
Since 1972, 4Cs of Alameda County has been a family resource organization dedicated to providing child care information resources and referrals, education, and payment assistance to children, families, and child care providers in Alameda County. 4Cs mission is to develop and coordinate resources to strengthen families and children. We embrace the Strengthening Family Framework. Job Title: Child Care Services Specialist (Provider Services) Department: Provider Services Unit Reports To: Supervisor, Payment Programs FLSA Status: Full Time, Non-Exempt Salary Range: $28.84-$30.44 Per Hour Position Summary: The Child Care Services Specialist (Provider Services) is responsible for providing support to the payment portion of the CalWORKs program.
Requirements
- Associate of Arts Degree preferred.
- One to two years’ experience in Case Management or other transferrable skills.
- Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Write routine reports and correspondence.
- Speak effectively before groups of customers or employees.
- Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
- Apply concepts such as fractions, percentages, ratios and proportions to practical situations.
- Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Deal with problems involving several concrete variables in standardized situations.
- Proficient computer skills including Microsoft Office required.
- Ability to remain in a stationary position for extended amounts of time
- Ability to identify, read and distinguish colors, with or without vision aids, a computer screen, instructional materials, rules and policies and other printed matter
- Ability to understand speech at normal room levels, and understand speech on the telephone
- Manual dexterity to dial a telephone, and enter into a computer
- Ability to speak in audible tones so that others may understand clearly in normal conversations and on the telephone
- Mental acuity to perform the essential functions of this position in an accurate and timely fashion; to make good judgments and decisions; and to evaluate the results of decisions and judgments
- While performing the duties of this Job, the employee is occasionally required to move around.
- The employee must occasionally lift and/or move up to 20 pounds
- Facility to drive a vehicle
Nice To Haves
- Proven experience utilizing social media platforms preferred.
Responsibilities
- Responsible for the calculation of monthly attendance sheets of CalWORKs participants
- Intake and processing of CalWORKs participants child care providers which includes explanation of policies and procedures
- Responsible for researching reimbursement inquiries made by child care providers
- Troubleshoot and resolve problems related to provider reimbursements
- Responsible for ongoing projects, i.e. provider codes and rate worksheets, contracts
- Responsible for setting up and maintaining provider files
- Responsible for the data entry of information needed on monthly Alameda
- Assists with processing and maintaining personal and confidential family and agency information
- Responsible for keeping confidential information safe and secure
- Perform other duties the Supervisor may assign
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
