CHILD CARE PROGRAM and SERVICES COORDINATOR

Maryland Family Network Inc•Baltimore, MD

13h•Hybrid

About The Position

The Child Care Programs and Services Coordinator will provide high-level administrative and operational support across multiple programs within the department. This role is responsible for managing day-to-day coordination activities, including scheduling, communications, document preparation, and event logistics. The Coordinator plays a key role in ensuring efficient workflows, tracking priorities and deliverables, and maintaining organized systems that support team effectiveness. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while supporting both internal teams and external partners in a fast-paced, collaborative environment.

Requirements

Working knowledge of administrative and office coordination practices, including scheduling, document management, and logistics planning
Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks and deadlines simultaneously
Ability to track, prioritize, and follow through on a high volume of tasks across multiple projects and team members
Proficiency in standard office software (e.g., Microsoft Office, Google Workspace) and ability to learn new data systems, databases, and project management tools
Comfort working with spreadsheets, tracking tools, and data entry with a high degree of accuracy
Effective written and verbal communication skills, including the ability to draft clear emails, prepare materials, and communicate professionally with internal and external stakeholders
Strong interpersonal skills with the ability to build positive working relationships and support team collaboration
Demonstrated ability to coordinate logistics for meetings, trainings, and events, including managing multiple moving parts and timelines
High school diploma or equivalent required
Minimum 3 years of relevant experience in an administrative, coordination, or operations support role
Experience supporting multiple projects, programs, or team members simultaneously
Experience coordinating meetings, events, or logistics
Proficiency in Microsoft Office and Google Workspace with the ability to learn new systems, databases, and project management tools (e.g. Smartsheet, Fathom, etc.)
Strong written and verbal communication skills, including the ability to draft clear and professional correspondence and review/edit written communications across multiple channels (e.g. email, virtual meetings, shared platforms, etc.), as well as ability to follow directions and ask clarifying questions as needed
Deep understanding of and commitment to diversity, equity, inclusion, and belonging, particularly in serving children, families, and communities

Nice To Haves

General familiarity with early childhood programs, nonprofit operations, or human services systems preferred, but not required
Associate’s degree or higher in education or a related field preferred

Responsibilities

Provide day-to-day administrative support to department leadership, including calendar management, meeting coordination, and document preparation
Draft, format, and proofread correspondence, reports, and internal materials to ensure clarity and consistency
Maintain organized systems for files, records, and shared resources across programs
Support tracking of tasks, deadlines, and deliverables to ensure timely completion of department priorities
Plan and coordinate logistics for meetings, trainings, and events (virtual and in-person), including scheduling, registration, materials, and follow-up
Prepare agendas, take notes, and document key decisions and action items
Manage event-related communications and ensure all logistical details are executed smoothly
Facilitate communication within the team and with external partners by managing shared inboxes, responding to inquiries, and routing requests appropriately
Support development and distribution of communications, including emails, updates, and resource materials
Coordinate information flow to ensure team members have timely and accurate updates
Assist department leadership with compiling reports
Coordinate purchasing of supplies, materials, and services in alignment with organizational procedures
Maintain records related to program expenses and resource allocation
Provide flexible, responsive support across multiple programs based on evolving needs and priorities
Assist with special projects, pilot initiatives, or new processes as assigned
Identify opportunities to improve workflows, organization, and team efficiency

Benefits

15 Holidays Per Year Plus 4 Floating Holidays
Vacation Leave is accrued starting at 12 days per year
Sick leave is granted at a rate of 12 days per year and is prorated based on hire date
403(b) Retirement Plan including discretionary employer contributions at 5% after 6 months of service with 3 years vesting schedule
Medical, Dental and Vision Insurance
Health Reimbursement Arrangement (HRA) available with select health insurance plans
Flexible Spending Accounts (FSAs) available for healthcare and dependent care
Short-Term and Long-Term Disability (Company Provided)
Life and AD&D Insurance (Company Provided)
Employee Assistance Program & More!