Child Care Business and Training Specialist

Capital Cfo+•Albany, NY

1d•Hybrid

About The Position

This role leads training and hands-on business support for family-based and center-based childcare providers across New York State. The Child Care Business & Training Specialist helps providers strengthen operations, improve sustainability, and navigate the business side of early childhood education. The position also coordinates a statewide network of Business Specialists within Child Care Resource & Referral (CCR&R) agencies, ensuring consistent, high-quality support to providers.

Requirements

Bachelor’s degree or equivalent experience in business, early childhood, public administration, or related field
5+ years of experience in small business support, training, or program management
Strong understanding of small business operations (experience with childcare businesses preferred)
Experience leading trainings, coaching, and/or technical assistance
Ability to manage multiple priorities and work across a statewide network
Strong communication and relationship-building skills

Nice To Haves

experience with childcare businesses

Responsibilities

Design training and technical assistance on child care business operations topics (budgeting, enrollment, policies, sustainability)
Ensure offerings are accessible, culturally responsive, and aligned with child care provider needs
Lead and support a network of CCR&R Business Specialists across New York State
Facilitate onboarding, regular communication, and peer learning opportunities
Develop and manage shared tools, resources, and training materials
Oversee initiative activities to meet funder and organizational goals
Track participation, outcomes, and key metrics in collaboration with internal teams
Build relationships with CCR&Rs, state partners, and other stakeholders